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An SMB Survival Guide: Accidental Deletion & System Failure

From hardware failure and system crashes to accidental deletion, data loss is a major threat to business efficiency. Increased downtime means decreased productivity, which can prevent companies from moving the needle on achieving business goals. To help businesses optimize resources, we’ve highlighted a few ways an effective file backup system can ease the consequences of system downtime.

There are two key file backup features companies should consider:

  1. Mobile accessibility: When company computers malfunctioned or systems crashed in the past, employees were blocked from accessing the information they needed to get work done. This is because data was confined to hardware. Reliance on hardware is still an issue today, and, when it fails, it still impacts employee agility. With mobile accessibility, files can be saved across devices, enabling employees to securely access files from remote systems and continue working.
  2. Centralized data: Accidental file deletion can occur, whether it’s a hectic or slow workday, potentially wasting hours of an employee’s available hours. One way to mitigate the damage caused by accidental deletion or hardware malfunctions is implementing real-time backup. With a file system that offers automatic real-time backup capabilities, every version of a file is saved, preventing data from being lost. A centralized data approach also keeps file versions accessible and manageable, enabling employees to resurrect files that may have been deleted or unintentionally overwritten. Additionally, on the administrative side, a centralized method can help keep track of who has access to company files, preventing ex-employees from viewing private information.

Implementing these features can lead to various benefits, such as:

File protection

Accidentally pressed “delete” on an important document? Forgot your laptop at home? These situations happen, but a cloud-based file backup system brings work assets to the employee. This is because data is not stored only on hardware that is vulnerable to being lost, stolen or compromised. By leveraging real-time backup, employees can trust the latest versions of their work will be accessible across numerous devices at any given time, creating a worry-free experience.

Effortless collaboration

File backup systems can also provide advanced sharing and collaboration capabilities, helping employees to manage and share workloads. With reliable administrative controls, users can benefit from flexible sharing permissions, enable real-time co-editing across devices, and help employees conduct internal and external sharing in a secure manner. Increased collaboration and asset sharing can also help employees communicate and sync freely without worrying about losing work on lost or compromised devices.


IT mishaps happen, which is why having additional support can be key in troubleshooting and resolving issues. Companies can choose a channel partner that pairs file backup capabilities with consistent support services to further mitigate IT challenges. Around-the-clock support service can prevent employees from spending excessive time navigating complex technical challenges and more time focusing on work productivity. Even better, added support for file backup services can be provided 24/7, enabling employees to recover their files at any time, from anywhere, regardless of in-house IT teams being offline or over-booked.

You can’t control downtime, but you can control how your company reacts. Cloud-based file backup solutions can significantly minimize downtime levels and maximize business efficiency when undergoing tumultuous conditions. So, consider adopting advanced solutions to mitigate downtime risks and optimize system reliability to help your company fend off downtime and protect work productivity.

Interested in learning more about how cloud-based channel services can help guard companies from downtime? Be sure to follow Intermedia on Twitter, Facebook and LinkedIn to get updates on our latest news and IT advancements.

About Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia