An SMB Survival Guide: Protecting Your Business from the Unexpected

May 24, 2017

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Hardware and natural disasters are hardly the only causes of network outages today. Human error, mass file deletion, and ransomware (an increasingly common cyber attack that holds data hostage until a ransom is paid), all can cause major downtime and potentially lead to lost revenue and business opportunities. Worse yet, it doesn’t matter what size an organization is — companies large and small have fallen victim to such unexpected disasters. It doesn’t — and shouldn’t — have to be this way. Even if your company may feel the chances of being hit with mass file deletion are slim, we can bet you’ve suffered from smaller issues, like spilling coffee on your computer minutes before a presentation or dropping your computer while trying to save that breakfast sandwich you’d been carefully trying to balance. All things considered, mistakes happen and when it comes to technology, human error is all too real.

To prevent data loss from a variety of unexpected events, companies need to deploy a file backup solution — one that’s equipped with the right features to help businesses recover from  human error or cyber attacks like ransomware. After all, downtime can impede business goals and hurt customer trust. Deploying these preventative measures doesn’t have to be complicated. Here’s what companies should keep in mind when considering file backup capabilities:

Automatic file sync for real-time backup

  1. Unlimited versioning: Most backups are set to run every 24-hours, but that leaves a day’s worth of work subject to malware corruption or hardware failure. Considering the volume of drafts and various file versions employees save daily, it’s necessary for companies to maintain an updated system with unlimited versioning that’s free of backup gaps and potential data loss.
  1. Instant rollback: File access isn’t effective if the saved versions have been corrupted. In the event of ransomware, for example, clean versions of each file must be maintained. With ‘instant rollback’ features, employees or administrators can roll back files to an uncorrupted version, before the attack occurred. Users can continue working with a clean set of files from a separate, uninfected computer.

Keeping these features top of mind can have numerous positive results:

Business continuity

Effective file backup systems can help restore work within minutes, keeping company systems running smoothly. Mass file deletion or human error aren’t always preventable, but if an organization is hit with an unexpected event, it can improve its productivity, business continuity, and minimize downtime with advanced file backup.

Resource protection

Breaches cause a lot of time-loss for employees and businesses, but ransomware’s financial burden can quickly escalate and become a major source of stress as well. Having the right tools can mitigate ransomware’s worst aspects and prevent companies from having to trust cyber criminals to restore their data.

Unexpected file loss is always inconvenient, but it shouldn’t the power to compromise business productivity. Specialized file backup capabilities can be used to prevent most instances of mass file loss or deletion, and enable companies to stay productive no matter what strikes. During a busy workday, every minute counts, so don’t let data loss hijack company time. Keep data the way it’s supposed to be: yours.

Interested in learning more about how cloud-based channel services can help guard companies from downtime? Be sure to follow Intermedia on Twitter, Facebook and LinkedIn to get updates on our latest news and IT advancements.


Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia

May 24, 2017

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