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Intermedia news

Intermedia makes announcements and appears in the news on a regular basis. Check in on the latest Intermedia happenings.

View post: Contact Center Services: How To Make Them Work for You

Contact Center Services: How To Make Them Work for You

Posted on September 15, 2023

Excellent customer service and support are vital for a business to thrive. Learn how contact center services can help you provide the best customer experience.

View post: What is IVR, or Interactive Voice Response, and how can it help a small business?

What is IVR, or Interactive Voice Response, and how can it help a small business?

Posted on September 12, 2023

If you’ve ever called a customer service hotline, you’ve likely interacted with an interactive voice response system. While it often functions inside of a contact center solution, IVR […]

View post: What Is a VoIP Phone & How Does It Work?
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What Is a VoIP Phone & How Does It Work?

Posted on September 8, 2023

Discover the magic of VoIP phones in our informative blog post. Understand the technology, its benefits, and how it transforms communication with Intermedia.

View post: All You Need To Know About Email Hosting

All You Need To Know About Email Hosting

Posted on August 21, 2023

If you want to set up or upgrade your email hosting, you can get lost among all the options. Review this guide that explains what you need to know.

View post: 4 Work Phone Options You Have Today To Boost Your Business

4 Work Phone Options You Have Today To Boost Your Business

Posted on August 18, 2023

Unlike in the old days, you don’t have to rely on the offerings of only a few communications providers for your business. On the other hand, with so many choices for a work phone system, […]

View post: How To Choose the Best Business Phones and Systems

How To Choose the Best Business Phones and Systems

Posted on August 1, 2023

Small and mid-sized companies that want to compete effectively need reliable and secure communications. Learn how to pick the best business phones and systems.

View post: Cloud Contact Center Solutions: Benefits, Challenges, and Best Practices

Cloud Contact Center Solutions: Benefits, Challenges, and Best Practices

Posted on July 28, 2023

Are you struggling with how to deliver effective and efficient customer support? You should investigate modern cloud contact center solutions. The latest in contact center software gives […]

View post: Modernizing Businesses Without Compromising Customer Relationships: The Reseller Advantage

Modernizing Businesses Without Compromising Customer Relationships: The Reseller Advantage

Posted on July 26, 2023

As businesses continue to embrace digital transformation, the demand for cloud communications solutions has skyrocketed, prompting many partners and resellers to reevaluate their sales […]

View post: Celebrating Success: Intermedia Achieves Back-to-Back Great Place to Work® Certifications!

Celebrating Success: Intermedia Achieves Back-to-Back Great Place to Work® Certifications!

Posted on July 24, 2023

Finding the right company to work for can be a challenging task. We know that job seekers often consider various factors such as salary, benefits, and career growth opportunities. However, […]

View post: Cloud Contact Center Solutions: Benefits, Challenges, and Best Practices

Cloud Contact Center Solutions: Benefits, Challenges, and Best Practices

Posted on July 20, 2023

Learn how cloud contact center solutions can enhance the customer experience, save you money, and boost productivity when you work with the right provider.