Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
With all workers moving to remote, Mr. Osburn said the transition was rather easy. “I didn’t have to do much as the IT manager. Everything we’ve built with infrastructure and the Intermedia platform was ready to go. Really, it was just another day at the office,” he commented.
How do you protect your employees and adhere to COVID-19 restrictions when you’re a manufacturer and the products you produce are deemed “essential”?
Credit Canada’s Keith Emery shares the journey of his nonprofit credit counseling service and its successful transition to a hosted contact center solution.
“SecuriSync checked all our boxes and more. It combines both backup and file sharing together in a solution that’s easy for employees to use, but also includes the security and protection features that we required.” — Brain Shellabarger, Chief Technology Officer at AAPC
Downtime is not an option. For most companies, email downtime can grind business to a halt. In fact, the average cost to a business for email downtime was $870,000 in 20151. Add viruses, […]
