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Intermedia news

Intermedia makes announcements and appears in the news on a regular basis. Check in on the latest Intermedia happenings.

View post: Implementing Call IVR Efficiently: An ROI-Driven Guide

Implementing Call IVR Efficiently: An ROI-Driven Guide

Posted on July 17, 2023

Every business expense should drive revenue and help you grow. Discover how to set up a call IVR that helps you reach your goals and satisfies your customers.

View post: Enhancing Cybersecurity and Strengthening Customer Partnerships in the Process: Insights from Matador Networks

Enhancing Cybersecurity and Strengthening Customer Partnerships in the Process: Insights from Matador Networks

Posted on July 13, 2023

In a rapidly evolving digital landscape, the importance of cybersecurity cannot be overstated. Scott Anderson, Intermedia’s Chief Marketing Officer, recently sat down with Matt Maupin, the […]

View post: Transforming the Way Businesses Work: Intermedia SPARK AI Technology is igniting more productive business communication and exceptional customer experiences
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Transforming the Way Businesses Work: Intermedia SPARK AI Technology is igniting more productive business communication and exceptional customer experiences

Posted on July 11, 2023

In a world where the business landscape moves at lightning speed, staying ahead of the curve is not just a goal but a necessity. At Intermedia, we have built our reputation on being pioneers […]

View post: How To Choose the Best Small Business Phone Plans

How To Choose the Best Small Business Phone Plans

Posted on July 10, 2023

Your company’s phone service should boost your productivity and allow you to grow. Discover the characteristics that define the best small business phone plans.

View post: How You Can Harness the Power of Office Phone Systems for Your Small Business

How You Can Harness the Power of Office Phone Systems for Your Small Business

Posted on June 27, 2023

Are office phone systems for small business operations worth the investment? Find out how a cloud-based phone service can improve your company and save money.

View post: How To Choose Between the Top Office Phone Providers: 10 Simple Checks

How To Choose Between the Top Office Phone Providers: 10 Simple Checks

Posted on June 8, 2023

Telephone service has evolved from once being a monopoly to now offering countless choices. Use this handy guide to decide between office phone providers.

View post: Key Benefits of Selling Cloud-Based Business Phone Systems: Unlocking New Opportunities for MSPs and VARs
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Key Benefits of Selling Cloud-Based Business Phone Systems: Unlocking New Opportunities for MSPs and VARs

Posted on May 31, 2023

Embracing cloud-based business phone systems, powered by VoIP technology and integrated with additional features like video conferencing, chat, and contact center solutions, offers immense benefits for MSPs and VARs.

View post: How To Choose the Best Contact Center Platform

How To Choose the Best Contact Center Platform

Posted on May 18, 2023

An excellent contact center platform helps you manage your inbound and outbound calls with ease. Find out how to pick the best service for your organization.

View post: Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center
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Enhancing Patient Care and Communication: Intermedia Healthcare Solutions Introduces Key EHR Integrations within Intermedia Intelligent Contact Center

Posted on May 17, 2023

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

View post: The Top IVR Solutions and Features To End Your Customer Service Woes

The Top IVR Solutions and Features To End Your Customer Service Woes

Posted on May 16, 2023

Excellent service can decide whether a customer stays loyal to your brand or goes somewhere else. Learn how IVR solutions can eliminate customer service woes.