Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching

Backup & File Sharing, Cloud best practices, Compliance, Industry topics, Intermedia news, Security, Security and Compliance, Services, The Cloud

Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching

Posted on October 22, 2019

The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy. There are so many different ways to approach the Cloud, from simple moves like adopting a cloud sharing service to taking a hybrid approach to the Cloud or using a fully integrated solution.

Cloud best practices, Contact Center, Industry topics, Intermedia news, News and announcements, Services, The Cloud, Voice and Unified Communications

Your contact center should be cloud-based. Just ask Jerry…

Posted on October 21, 2019

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

On-premises environments, Other providers, The Cloud

The watershed moment that proves cloud voice has won?

Posted on April 7, 2017

Look for a cloud voice provider that provides 5-9’s of uptime and is a “channel first” company giving you the power to own the branding, billing, and the customer relationship. Look for a company that will help you in all aspects as your customers look to be moved off of their Toshiba system onto a cloud-based solution.

Mobility, The Cloud

Tried, true and constantly renewed: how your desk phone anchors the office

Posted on March 13, 2017

In life, only three things are constant: death, taxes and the humble desktop phone. Yet today, many question the utility of tying a communications tool to a desk in an ever-increasingly […]

Features, Office 365, The Cloud

Even the best can go down

Posted on March 10, 2017

If you hadn’t heard, this past week Microsoft experienced an extensive outage for several hours across Western Europe and the Eastern United States. Affected services included Outlook.com, […]

Cloud best practices, On-premises environments, The Cloud

VoIP Game Changer: 5 must-haves for seamless adoption

Posted on February 28, 2017

Voice over Internet Protocol (VoIP) is a broadly used, but little understood, umbrella term to describe something simple: sending your voice over the internet. VoIP capabilities appear in […]

Backup & File Sharing, Cloud best practices, Compliance, Intermedia news, Security, The Cloud

Survey results show cyber threats are shaking IT confidence

Posted on February 23, 2017

Late last year, we released Intermedia’s inaugural IT Confidence Index. To recap: we measured the confidence levels of 350 IT decision makers (ITDMs) on a 10-point scale where 0 represents […]

Features, Intermedia Unite, Services, Voice and Unified Communications

What Is a VoIP Phone & How Does It Work?

Contact Center, Industry topics

10 Contact Center Technologies You Should Know About

Industry topics, Intermedia Unite, Voice and Unified Communications

Why a Small Business VoIP System Makes Sense for You

Intermedia news

Contact Center Services: How To Make Them Work for You