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Intermedia Given 5-Star Rating in CRN’s 2018 Partner Program Guide

“We pride ourselves on being a channel-first company and demonstrate that commitment in how we run our business,” states Intermedia’s CRO Eric Martorano. With this commitment in mind, we are so incredibly proud to share that CRN®, a brand of The Channel Company, has given Intermedia a 5-Star rating in its 2018 Partner Program Guide.

Annual guide recognizes the channel’s top partner programs

This annual guide is the definitive listing of partner programs from technology vendors that provide products and services through the IT channel. The 5-Star Partner Program Guide rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs. Contributing factors included overall investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.

Our partner community is one of our most strategic assets – more than 80 percent of Intermedia’s new business is generated by our channel partners, with the majority operating under our private label model.

Intermedia’s private label model makes it easy for partners to scale in the cloud

Intermedia’s 360° approach to partner success makes it easy for the channel to sell, set up, manage, and support the cloud. Whether under a branded (advisor) or private label program, Intermedia’s focus is on helping partners achieve healthy margins and create attractive new revenue streams.

From product development to operations, our channel partners are always prioritized and top of mind.

From sales engineers focused specifically on channel development, to readiness and training programs that prepare the channel, to an inside sales organization designed specifically for partner account management and development, to a field sales organization completely dedicated to supporting partners, Intermedia’s business is built around enablement.

Intermedia’s premier program rewards partners for their commitment

Intermedia’s tiered program rewards partners the more time and focus they invest into the Intermedia relationship. All partners benefit from a robust portfolio of free resources to help them drive profitable cloud businesses. This includes brandable marketing assets, Concierge sales assistance, complimentary onboarding and migrations, and 24/7 support from our J.D. Power-certified experts. The more commitment that is demonstrated to the relationship, the deeper Intermedia’s investment is in areas such as dedicated account management, marketing development funds, and providing access to sales engineers, to name a few.

Learn more about Intermedia’s partner program at



J.D. Power 2017 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit or CRN is a registered trademark of The Channel Company, LLC.  All rights reserved.

About The Intermedia Team

Intermedia helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. And, as a partner-first company, Intermedia goes to work for over 7,300 channel partners to help them grow their revenue and maximize their success.