“There are two types of SMB customers today – one is still a bit apprehensive about implementing a robust UCaaS platform, and the other has realized that the communication and collaboration solution they’ve previously implemented can’t meet their evolving digital transformation needs,” shares Clayton Oswald, President of Northwest Cloud Consulting (NWCC).
He knew that he needed to offer a competitive UCaaS solution that would speak to both types of customers, while being easy for him to sell, provision, manage, and support. However, finding one proved complicated.
Clayton explained: “I’ve found working with UCaaS providers such as RingCentral and 8×8 to be unnecessarily cumbersome. In the fast-moving UCaaS market, time is critical as a prospect evaluates multiple providers.” Oswald paused, and continued, “But I want these customers for a long time, so I can’t just let speed of deployment drive my recommendations.” Having a lot of previous experience selling with Intermedia, so when Intermedia Unite™ came to market, he wanted to learn more. Clayton found Unite to be the full-featured UCaaS solution he and his customers were looking for.
The Intermedia Unite certification courses gave us all the information we needed to take our unfair share of this big and broad market…in just a few hours.
The top 5 reasons why NWCC sells Intermedia Unite, include:
- Flexibility to sell under different models, on a case-by-case basis:
- Intermedia’s VoIP Scout™ testing tool
- Superior support
- Quick and painless quoting
- Ease of product management
Clayton has had great success selling Intermedia Unite: “I’ve found selling Intermedia Unite to be even easier than selling Cloud PBX standalone. In just the first two months, we’ve closed two large, very profitable Unite deals and have 4-5 promising proposals out right now. With Intermedia Unite’s 99.999% uptime service level agreement and expert, J.D. Power-certified 24/7 support, we spend less time supporting and more time selling!”
For more ways that Intermedia Unite is easy for Clayton to sell, provision and support, check out the full case study.
May 8, 2018
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