4 Benefits of VoIP for Business

December 30, 2019

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Using VoIP instead of a traditional phone system offers wide-ranging advantages to businesses, which is why so many companies are making the switch. A 2019 Future Market Insights study projected corporate VoIP subscribers worldwide to reach 204.8 billion by 2020. The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age.

How Does VoIP Work?

With VoIP, your phone calls are sent and received over the internet. Instead of relying on expensive business communications infrastructure, all you need to make a secure phone call is a VoIP enabled device and an internet connection.

During a call, the voice signals are transmitted by the device and converted into a standard telephone signal. A VoIP device can be a hardware-based VoIP phone or any mobile phone or computer you’ve installed your VoIP software on.

What Are the Benefits of Using VoIP?

Overall, with VoIP, businesses enjoy a more efficient communications system. You’ll save money and boost worker flexibility. Let’s take a granular look at the hard-hitting benefits of VoIP.

Reduced Calling Costs

With VoIP, you can save on calling costs in several different ways. Over time, these cost savings can really add up.

  • You’ll save on the cost of purchasing and maintaining traditional analog phones.
  • Because long-distance and international calls aren’t charged at a higher rate than local calls, businesses that make frequent calls overseas stand to benefit even more.
  • With VoIP, you can bundle your phone and internet services, which may help you lower your monthly phone bill.

How much can you save? In one case study, a business with 30 users reduced their calling costs by $1200 a month. How much you’ll save depends on different factors like the number of users and your business’s calling habits, but saving money is only one of the major benefits of VoIP.

Greater Worker Flexibility

With a VoIP solution, you’re relying on a Software-as-a-Service (SaaS) solution that’s hosted in the cloud. This means, as long as there’s an internet connection, you have the same high-quality, crystal clear phone service you’d have if you were on the phone in the office.

The ability to communicate from anywhere you have an internet connection isn’t just a matter of convenience. For the increasing number of companies that rely on remote teams, it’s essential.

With VoIP calling, businesses that use either part-time or full-time remote workers can count on reliable communications. This makes it easier to collaborate and to work effectively even when workers are traveling or working out of the office. It’s also a great way to attract top talent – employees today want the ability to work from home at least part-time. With a VoIP phone solution, working from anywhere doesn’t have to slow your team down.

Seamless Integration

Probably the most empowering benefit of VoIP is the ability to integrate with other business platforms and to combine your voice service with a host of other features. You can integrate your customer relationship management (CRM) solution or sales software with your VoIP, making it easier than ever to keep records of caller info.

With a unified cloud-based solution with VoIP, you can house all your communications from one central hub. Call, chat, text, use video conferencing, and email all via one platform. For SMBs, this level of integration makes it possible to manage teams on-the-go, to collaborate easily with co-workers on the other side of the globe, and to keep in touch with clients without having to pay for a long list of expensive communications solutions.

Faster Installation

If you’re excited about all the advantages VoIP can bring to your business but you’re hesitant to deal with the hassle of switching, you’ll love this benefit. With a cloud-based phone solution, you get all the functionality and the cost-savings, but you won’t have to invest an arm and a leg – and your precious time – into getting up and running.

With Intermedia Unite, a comprehensive, fully-managed unified communications platform, the set-up process is simple. You’ll have seamless integration between your mobile devices and your corporate phone system, guaranteed 99.999% uptime, and all the communications functions your business needs to thrive, including screen sharing, chat, file collaboration, and video conferencing. You can choose your VoIP phone, and we’ll send it to you preconfigured so you all you need to do is plug it into your internet connection.

It really is that easy. Learn more about Intermedia Unite to find out how your business can benefit from VoIP.

The Intermedia Team

Intermedia helps businesses of all sizes connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. And, as a partner-first company, Intermedia goes to work for our channel partners to help them grow their revenue and maximize their success.

December 30, 2019

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