Intermedia Cloud Communications Blog

Archiving Healthcare

Healthcare Data Archiving Solutions

Find out how healthcare data archiving solutions can make accessing and working with electronic health records much more intuitive for medical practitioners.

5 mins to read

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Our Newest Posts

View post: A Guide to Contact Center Reporting

A Guide to Contact Center Reporting

Discover how effective contact center reporting improves customer service and operational efficiency with key metrics, best practices, and the right tools.

December 19, 2024

6 mins to read

View post: Contact Center Call Queue Management Tips

Contact Center Call Queue Management Tips

Master call queue management with our expert tips to enhance efficiency and elevate customer service in your contact center.

December 17, 2024

6 mins to read

View post: Metaswitch Assets Set to Be Acquired – What Does It All Mean?

Metaswitch Assets Set to Be Acquired – What Does It All Mean?

The sale of Metaswitch assets by Microsoft to Alianza has introduced new uncertainties for Service Providers relying on the legacy Metaswitch UC platforms.

December 13, 2024

3 mins to read

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Smarter Customer Engagement from Wherever

Industry Insights

View post: Enhancing Healthcare with EHR Integrations

Enhancing Healthcare with EHR Integrations

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

3 mins to read