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Archiving Healthcare

Healthcare Data Archiving Solutions

Find out how healthcare data archiving solutions can make accessing and working with electronic health records much more intuitive for medical practitioners.

5 mins to read

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View post: Metaswitch Assets Set to Be Acquired – What Does It All Mean?

Metaswitch Assets Set to Be Acquired – What Does It All Mean?

The sale of Metaswitch assets by Microsoft to Alianza has introduced new uncertainties for Service Providers relying on the legacy Metaswitch UC platforms.

December 13, 2024

3 mins to read

View post: Using Contact Center Dashboards to Analyze CX Metrics

Using Contact Center Dashboards to Analyze CX Metrics

Learn how to use contact center dashboards to track CX metrics, improve performance, and optimize customer experience with actionable insights.

December 12, 2024

6 mins to read

View post: 7 Use Cases for AI in Contact Centers

7 Use Cases for AI in Contact Centers

Discover top AI use cases in contact centers that streamline customer support, enhance productivity, and improve overall service efficiency with technology.

December 10, 2024

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Industry Insights

View post: Enhancing Healthcare with EHR Integrations

Enhancing Healthcare with EHR Integrations

Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]

3 mins to read