Our Newest Posts
HIPAA-Compliant VoIP for Healthcare: What It Is and Essential Requirements
Find out how HIPAA-compliant VoIP for healthcare services protects sensitive data, streamlines internal collaboration, and makes patient communication easier.
July 26, 2024
5 mins to read
A Guide to Conversational Intelligence AI
Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.
July 25, 2024
5 mins to read
Email Phishing: Protecting Your Organization
Email phishing is the most common cybersecurity attack leading to breaches in organizations, small and large. Learn how to protect your organization.
July 23, 2024
4 mins to read
How to Select the Right Business Email Platform
The business email platform and plan you choose will impact productivity, security, and more. Find out how to choose the right one.
July 19, 2024
5 mins to read
Embracing World AI Day: Shaping the Future with Intelligent Innovation
Discover various perspectives and insights of AI from different departments with Intermedia.
July 16, 2024
4 mins to read
Important Security Advisory: AT&T Incident and Preventative Measures
A recent security breach involving AT&T highlights the need to protect yourself and your business from cyberattacks.
July 16, 2024
4 mins to read
Cloud-Based Healthcare Phone Systems: 7 Excellent Use Cases
Consider various use cases for how cloud-based healthcare phone systems can help medical teams meet the challenge of optimizing the patient experience.
July 11, 2024
5 mins to read
What are Inbound Call Centers?
Discover the world of inbound call centers: benefits, features, & best practices. Unlock efficiency, customer satisfaction & expert insights with Intermedia.
July 9, 2024
13 mins to read
Unlock the Full Potential of Your Contact Center: 6 Reasons Why Call Reports and Analytics Matter
Contact centers now utilizes call reports and analytics that maximizes different aspects in the workplace. Learn why this information is crucial in a business.
July 1, 2024
3 mins to read