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View post: Cloud-Based Healthcare Phone Systems: 7 Excellent Use Cases

Cloud-Based Healthcare Phone Systems: 7 Excellent Use Cases

Consider various use cases for how cloud-based healthcare phone systems can help medical teams meet the challenge of optimizing the patient experience.

July 11, 2024

5 mins to read

View post: What are Inbound Call Centers?

What are Inbound Call Centers?

Discover the world of inbound call centers: benefits, features, & best practices. Unlock efficiency, customer satisfaction & expert insights with Intermedia.

July 9, 2024

13 mins to read

View post: Unlock the Full Potential of Your Contact Center: 6 Reasons Why Call Reports and Analytics Matter

Unlock the Full Potential of Your Contact Center: 6 Reasons Why Call Reports and Analytics Matter

Contact centers now utilizes call reports and analytics that maximizes different aspects in the workplace. Learn why this information is crucial in a business.

July 1, 2024

3 mins to read

View post: What Is a Phone Extension and How Does It Work?

What Is a Phone Extension and How Does It Work?

Demystify phone extensions: learn what they are, how they function, and the significance of extension numbers. Explore more in Intermedia’s informative blog.

June 28, 2024

8 mins to read

View post: How To Get A Business Phone Number

How To Get A Business Phone Number

Learn how to get a professional business phone number hassle-free. Intermedia’s step-by-step guide ensures you establish effective communication seamlessly.

June 25, 2024

13 mins to read

View post: AI Customer Care: How To Get Started

AI Customer Care: How To Get Started

AI customer care is now integral to companies that want to provide cost-efficient personalized service. Learn how to get started with this technology.

June 18, 2024

6 mins to read

View post: What Is a Unified Phone System, and Why Should Your Business Have One?

What Is a Unified Phone System, and Why Should Your Business Have One?

Find out why every business needs a unified phone system. Learn how the service works and how it can help your company enhance communication and collaboration.

June 14, 2024

5 mins to read

View post: Enhance Patient Care With These 6 Healthcare Contact Center Best Practices

Enhance Patient Care With These 6 Healthcare Contact Center Best Practices

Multiple studies show that quality communication is a key factor in improving patient outcomes. That highlights just one important reason for health organizations to implement healthcare […]

June 11, 2024

5 mins to read

View post: 5 Great Ways To Use AI-Powered Customer Service

5 Great Ways To Use AI-Powered Customer Service

Studies show that the most common way for companies to use artificial intelligence (AI) is in customer service, with 56% of businesses doing so. If you haven’t taken the plunge yet, how […]

June 7, 2024

5 mins to read