From Analog to Digital: A Guide to Choosing a VoIP Business Phone System for Your Small Business

March 23, 2023

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More and more businesses are making the switch from on-premises business phone systems to VoIP (Voice Over Internet Protocol) phone systems as they discover the many benefits VoIP provides over traditional analog systems. VoIP technology allows phone calls to be made over the internet, rather than traditional phone lines, which means that businesses can avoid the costs of maintaining and upgrading on-premises hardware. Additionally, VoIP systems offer more flexibility and mobility, allowing employees to make and receive calls from anywhere with an internet connection. Finally, VoIP systems offer improved communication features such as call forwarding, voicemail to email, and call recording, making it easier for businesses to stay connected with their customers and colleagues.

But finding the right VoIP business phone system provider can be challenging. With so many options on the market, it can be difficult to know where to start. However, the right provider can offer a range of benefits, including cost savings, flexibility, and improved communication. Here are the top 5 things you can do today to find the right VoIP business phone system provider for your business.


1. Determine Your Business Needs:

Before you start looking for a VoIP business phone system provider, you need to determine your business needs. Ask yourself what features are essential to your business, such as call forwarding, call recording, and voicemail to email. Additionally, consider your budget and the size of your business, as these factors can impact which provider is the best fit for you.


2. Research Providers

Once you have a clear understanding of your business needs, start researching VoIP business phone system providers. Look for providers with a good reputation and a proven track record of delivering high-quality service. Additionally, consider factors such as pricing, customer service, and available features.


3. Check Reviews:

Reading reviews from other businesses that have used the provider you’re considering can be a valuable way to gain insights into their experience. Look for reviews from businesses similar in size and industry to yours to get a better idea of how well the provider may work for you.


4. Ask for Recommendations:

Ask other businesses in your industry or network for recommendations on VoIP business phone system providers they’ve used. This can be a great way to get first-hand feedback and learn from the experiences of others.


5. Schedule Demos:

Finally, once you’ve narrowed down your list of potential providers, schedule demos with each one. This will give you the opportunity to see how their system works, ask any questions you may have, and get a sense of their customer service. After the demos, you’ll be better equipped to make an informed decision on which provider is the best fit for your business.


By following these five steps, you’ll be well on your way to finding a provider that meets your business needs, fits your budget, and offers the features and customer service you require. You can see what others are saying about their experiences with Intermedia solutions at customer review sites such as TrustPilot and G2. We also invite you to learn more about the VoIP and unified communications solutions Intermedia offers by visiting our website, or calling us at 1.888.327.5033 and selecting option #2.

Rob Gold

March 23, 2023

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