The Top 5 Ways VOIP Business Phone Systems Can Save Small Businesses Big Money

March 20, 2023

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As more and more businesses are looking to tighten their belts in today’s ever-changing economic times, office phone systems are one area where small businesses can see big cost savings. If you’re using an on-premises phone system, you should consider upgrading to the cloud with a VOIP phone system. With a VOIP business phone system, your technology is all living in the cloud – there’s no PBX box in a server closet, no dealing with the phone company. All calls are made over the internet and employees can access the service from anywhere, so you aren’t locked into having everyone be in a physical office to make calls.

VOIP phone systems can provide significant savings for small businesses on a tight budget while also giving your employees features and functionality that can increase their productivity and help them better serve your customers. Here are 5 ways VOIP can save you big money:

1.  Reduced Communication Costs

VOIP phone systems utilize the internet to make and receive calls, so there are no long-distance charges or per-minute fees. This means small businesses save big if they frequently make long-distance calls or have remote employees.

2.  Lower Maintenance Costs

Traditional on-prem business phone systems require expensive equipment and regular maintenance from a technician. With VOIP phone systems, all your upgrades, repairs, and maintenance are handled by the service provider. Since you aren’t having to hire someone in-house to support your phone system, it’s easier on your budget to manage your communication systems.

3.  Increased Flexibility

VOIP phone systems provide a high degree of flexibility for small businesses. With VOIP, your employees can work from anywhere with an internet connection or mobile service, and calls can be forwarded to any device. This eliminates the need for multiple phone lines, resulting in significant cost savings. And the increased flexibility is appealing to workers, enabling you to support a remote or hybrid workforce and engender employee loyalty. You can also expand the areas where you can hire employees and increase your talent pool.

4.  Bundled Services:

Many VOIP phone system providers offer bundled services, such as chat/instant messaging, video conferencing, file management, contact center functionality, and other collaboration tools. These bundled services can be more cost-effective than purchasing each service separately from different vendors. And you’ll have one bill and one support number, making it easier to manage your services and get help when you need it.

5.  Scalability:

VOIP phone systems can easily scale up or down depending on the needs of the business. This means that you can start with a basic plan and add features as your needs grow or easily add and reduce the number of users as business requires, rather than paying for features and extra accounts you may not use. This results in a more cost-effective solution for small businesses that need to manage their budgets carefully.

Save Big with Cloud Communications from Intermedia

Intermedia Unite® is a VOIP phone system for small businesses and so much more. Unite brings you phone service, chat and business SMS, video conferencing, file sharing and management, and contact center functionality that lets your employees work from anywhere, on the devices they prefer. Our desktop and mobile apps make it easy for employees to stay connected to each other and your customers whether they are in the office, at home, or somewhere in between. And we’ve protected Unite with our Triple Shield Security™ so your users and business communications data are protected against cyberattacks. Plus, we back our solution with our 99.999% uptime Service Level Agreement and J.D. Power-certified 24/7 expert support.

Visit us today to learn more how much your business can save by moving your phone system to the cloud!

Kirsten Barta

Kirsten Barta is Sr Marketing Communications Manager at Intermedia

March 20, 2023

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