Today, Intermedia has received Microsoft certification for Intermedia Contact Center for MS Teams, which is designed to help businesses using Teams to access advanced customer experience […]
May 9, 2024
3 mins to read
Your business needs effective and cost-efficient ways to communicate with your team and your clientele. In the modern world, that demands using cloud video conferencing. An increasing number […]
May 7, 2024
5 mins to read
Hybrid and remote work environments are here to stay, so virtual meetings are now a standard way of doing business. Proper video conferencing etiquette is necessary to make a good impression […]
May 3, 2024
5 mins to read
Electronic health records should always make accessing and sharing patient data easier. However, as the technology has become more prolific, this is a challenge without advanced healthcare […]
April 30, 2024
5 mins to read
Advances in artificial intelligence are another step forward in the digital transformation of business operations. Customer support and service teams are getting in on the action with […]
April 25, 2024
5 mins to read
Are your customer service and support operations as effective and cost-efficient as possible? The contact center architecture you choose primarily determines that. Getting your contact […]
April 23, 2024
5 mins to read
Many people have become familiar with VoIP. Voice over Internet Protocol made cost-effective calling over the internet possible, and for decades, people have used the technology for […]
April 18, 2024
6 mins to read
It’s no longer enough to be “customer-friendly.” Buyers have more choices than ever, which is why they value “customer centricity.” Therefore, everything your organization does […]
April 15, 2024
6 mins to read
With cloud technology, the bar to getting a business phone system is lower than ever. You can obtain a feature-rich professional line for just $27.99 as long as you have an internet […]
April 11, 2024
5 mins to read