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View post: Contact Center AI: What Is It, and What Are Its Benefits?

Contact Center AI: What Is It, and What Are Its Benefits?

Contact center AI is one of the fastest-growing uses of artificial intelligence in business. Find out what makes it distinct and what its primary benefits are.

August 9, 2024

5 mins to read

View post: AI Genuity in the Human Resources Industry

AI Genuity in the Human Resources Industry

Discover various perspectives and insights of AI from different departments with Intermedia.

August 8, 2024

4 mins to read

View post: Transforming the Contact Center Industry: The Future of AI-Driven Customer Service

Transforming the Contact Center Industry: The Future of AI-Driven Customer Service

Discover various perspectives and insights of AI from different departments with Intermedia.

August 6, 2024

3 mins to read

View post: Exploring AI’s Impact on Enhancing Security

Exploring AI’s Impact on Enhancing Security

Discover various perspectives and insights of AI from different departments with Intermedia.

July 30, 2024

4 mins to read

View post: A Guide to Conversational Intelligence AI

A Guide to Conversational Intelligence AI

Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.

July 25, 2024

5 mins to read

View post: Embracing World AI Day: Shaping the Future with Intelligent Innovation

Embracing World AI Day: Shaping the Future with Intelligent Innovation

Discover various perspectives and insights of AI from different departments with Intermedia.

July 16, 2024

4 mins to read

View post: AI Customer Care: How To Get Started

AI Customer Care: How To Get Started

AI customer care is now integral to companies that want to provide cost-efficient personalized service. Learn how to get started with this technology.

June 18, 2024

6 mins to read

View post: 5 Great Ways To Use AI-Powered Customer Service

5 Great Ways To Use AI-Powered Customer Service

Studies show that the most common way for companies to use artificial intelligence (AI) is in customer service, with 56% of businesses doing so. If you haven’t taken the plunge yet, how […]

June 7, 2024

5 mins to read