Effective email archiving is crucial for businesses looking to stay compliant, secure, and organized. With this latest release, Intermedia Intelligent Archiving now enables businesses to seamlessly retain Microsoft 365 email alongside voice, chat, SMS, and video communications, all through one integrated solution.
With the addition of Microsoft 365 email, Intermedia’s Intelligent Archiving continues to give businesses and partners more ways to centralize oversight, simplify compliance, and reduce reliance on third-party tools. By consolidating retention across unified communications (UC), contact center (CC), and Microsoft Teams, Intermedia not only simplifies regulatory readiness and data management – it also creates opportunities for growth.
Meeting Compliance, Productivity, and Governance Needs
As regulatory and legal pressures amplify, businesses must implement secure, searchable email archives to prepare for whatever comes next. Intermedia Archiving helps organizations tackle these challenges by:
- Supporting compliance with policy-based retention, tamper-proof storage, and role-based access controls
- Protecting sensitive business communication across voice, video, chat, and email — all in one place
- Empowering with AI by feeding structured, unified data into AI analytics that fuel deeper insights and better decision-making
What Sets Intermedia’s Intelligence Archiving Apart:
- All communication in one application: Archive email, chat, voice, SMS, and meetings from Teams, Unite, and Contact Center, in just one integration
- Effortless setup: Microsoft integrated UC, CC, email, and archiving are all delivered through Intermedia’s fully owned cloud platform
- AI-ready data, built-in: Structured communication records fuel insights into business trends, compliance signals, and performance
- Easy, customizable searches: Quickly locate and preview archived content through channel, participant, and metadata filters
- Enterprise-grade security: Encryption, single sign-on (SSO), and role-based controls protect sensitive data
- Better support and reliability: Intermedia’s Intelligent Archiving is backed by J.D. Power-certified 24/7 technical support and a 99.999% uptime service level agreement (SLA)

Conclusion
Intermedia Intelligent Archiving simplifies how organizations manage and protect communications through its unified approach across channels. With centralized access to all conversations and AI-powered insights, it not only safeguards sensitive data but also empowers teams to stay productive and ahead of evolving regulatory demands.
Ready to enhance your email management with top-tier archiving solutions? Discover how Intermedia’s advanced email solutions can streamline your process and secure your communications. Contact us today to learn more!
August 7, 2025
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