Our Newest Posts
How to Become a Telecom Reseller: A 6-Step Guide to High-Margin UCaaS
Learn how to become a successful telecom reseller with our 6-step guide to leverage white-label VoIP programs and build high-margin UCaaS revenue.
June 25, 2026
7 mins to read
If a Price Increase is Forcing a Decision, Make Sure It’s the Right One
Rising maintenance costs on legacy voice platforms are forcing service providers to make a choice: pay more, follow the status quo, or modernize for the future. Here’s what to consider before deciding.
June 18, 2026
5 mins to read
Understanding the Intermedia Co-Op Partner Model
Learn how Intermedia’s Co-Op partner model helps partners sell Intermedia services, including Intermedia Unite®, with partner-set pricing, Intermedia-managed billing, monthly commissions, and a shared customer engagement model.
June 2, 2026
4 mins to read
Business Communications Customer Experience Service Providers
Keep Voice Boring: A Pragmatic Strategy for Service Providers
Award Consulting’s recent article, “2026 State of the Union for ILECs: Keep Voice Boring, Build Fiber Fast,” highlights an important shift in how telecom operators should think about […]
March 19, 2026
3 mins to read
Streamlining Customer Onboarding for Service Providers
Streamline customer onboarding with structured workflows, automation, and cross-team alignment to accelerate time to value and improve long-term retention.
January 8, 2026
5 mins to read
Unlocking the Microsoft Teams Opportunity for Service Providers
Microsoft Teams has become the dominant collaboration platform, surpassing 320 million monthly active users and capturing nearly 46% of the global UC&C market. Yet despite its massive […]
September 4, 2025
1 min to read
Why You Should Add a White Label VoIP App to Your Business Offering
Discover how a white label VoIP app can help you expand your services, grow revenue, and retain customers under your own brand.
May 19, 2025
5 mins to read
How To Be a Successful SIP Trunking Reseller
Businesses are moving away from traditional phone systems and turning to more flexible, cost-efficient alternatives. SIP trunking offers a scalable way to manage voice services over the […]
May 12, 2025
6 mins to read
Business Communications Service Providers
Why Intermedia’s Service Provider Program Puts SPs in the UC/CC Game
Service Providers need better, more full-featured UC and CC offerings that they can brand as their own and the right vendor to provide them.
April 22, 2025
4 mins to read
Business Communications Service Providers
Service Providers and The Risk of Inaction
For service providers, every day you’re in-market with a subpar UC product is a day you risk losing existing customers and missing new ones.
April 7, 2025
3 mins to read
Ins and Outs of White Label IT Support
Discover how white label IT services can help your business scale, improve customer support, and maintain brand consistency while reducing operational costs.
March 31, 2025
8 mins to read
Business Communications Service Providers
MetaSwitch End of Life: Moving Forward
MetaSwitch is reaching end of life—learn how to transition smoothly with a secure, scalable solution that ensures service continuity and reliability.
March 10, 2025
6 mins to read