Industry solutions

Learn how Intermedia solutions can help companies in specific industries handle security, compliance, employee productivity, and customer experience more effectively.

Our Newest Posts

View post: HIPAA-Compliant VoIP for Healthcare: What It Is and Essential Requirements

HIPAA-Compliant VoIP for Healthcare: What It Is and Essential Requirements

Find out how HIPAA-compliant VoIP for healthcare services protects sensitive data, streamlines internal collaboration, and makes patient communication easier.

July 26, 2024

5 mins to read

View post: Cloud-Based Healthcare Phone Systems: 7 Excellent Use Cases

Cloud-Based Healthcare Phone Systems: 7 Excellent Use Cases

Consider various use cases for how cloud-based healthcare phone systems can help medical teams meet the challenge of optimizing the patient experience.

July 11, 2024

5 mins to read

View post: 6 Healthcare Contact Center Best Practices

6 Healthcare Contact Center Best Practices

Learn which healthcare contact center best practices help your team improve patient experiences, increase adherence, reduce costs, and foster company growth.

June 11, 2024

5 mins to read

View post: Your Guide to Healthcare Data Archiving Solutions

Your Guide to Healthcare Data Archiving Solutions

Find out how healthcare data archiving solutions can make accessing and working with electronic health records much more intuitive for medical practitioners.

April 30, 2024

5 mins to read

View post: How Contact Centers Use Electronic Health Records to Improve Patient Interactions

How Contact Centers Use Electronic Health Records to Improve Patient Interactions

When Electronic Health Record (EHR) platforms are integrated with contact centers, healthcare organizations are better able to prioritize customer experiences, while optimizing revenue and efficiency at the same time.

February 23, 2024

3 mins to read

View post: Modernizing Logistics: How ATS Communications and Intermedia Unite Empower Metropolitan Van and Storage for Future Success

Modernizing Logistics: How ATS Communications and Intermedia Unite Empower Metropolitan Van and Storage for Future Success

Background For over a decade, Metropolitan Van and Storage (Metro) has been a valued client of ATS Communications, a premier managed technology solutions provider. With a broad and diverse […]

February 22, 2024

3 mins to read

View post: Upholstery Co. Relies on Cloud During COVID

Upholstery Co. Relies on Cloud During COVID

Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more […]

February 22, 2024

4 mins to read

View post: Virtual Meetings Guide for Financial Services

Virtual Meetings Guide for Financial Services

As an accountant or financial advisor, communicating and interacting with clients is vital as you work toward their goals. Much of that interaction has been in person, as you discuss strategies or work out tax returns. For now, those in-person meetings aren’t possible, but you can still stay connected while working remotely.

February 21, 2024

4 mins to read

View post: What Is a Softphone and How Does It Work?

What Is a Softphone and How Does It Work?

Softphone technology is now a must-have for modern companies. Discover what softphones are and how you can use them to enhance your business communications.

February 6, 2024

6 mins to read

View post: 5 Cloud Contact Center Solutions for All

5 Cloud Contact Center Solutions for All

The right cloud contact center solutions can help your business provide a premium customer experience. Learn which features you need to stay competitive.

January 29, 2024

5 mins to read

View post: 10 Must-Have Contact Center Phone Features

10 Must-Have Contact Center Phone Features

Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.

January 18, 2024

6 mins to read

View post: Future of Work: Intermedia Unite AI Assistant

Future of Work: Intermedia Unite AI Assistant

In today’s fast-paced world, businesses are always on the lookout for tools and solutions that can make work more efficient, productive, and high performing. Recognizing the […]

December 5, 2023

2 mins to read