Is the Cloud Really Safe?
For businesses weighing the pros and cons of migrating applications and data to the cloud, there are often questions about using the cloud. One of the most critical is how the cloud stacks […]
May 27, 2021
5 mins to read
Should You Become a Cloud PBX Phone Reseller?
More and more businesses are switching to hosted PBX phone services because of the enhanced reliability, flexibility, and cost benefits. Moving to a cloud-based phone system is also a […]
May 4, 2021
5 mins to read
7 Ways to Promote Your Webinar
Putting on a webinar is an excellent way to engage your audience, especially if you’re marketing for a B2B brand. Even before the pandemic normalized digital experiences, 73 percent of […]
April 20, 2021
5 mins to read
How to Ensure Reliable Phone Service for Your Company
No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere. Let’s look at your options for phone systems, which is the most reliable, and what factors you can control to ensure reliability.
March 16, 2021
5 mins to read
Why Your Team Is Dissatisfied with Your Videoconferencing Software
In 2021, video meetings are the norm. And with the predicted rise in remote work expected to persist even beyond the pandemic, the trend of using technology to connect and collaborate isn’t going anywhere. A more virtual work-world is all well and good if your organization is equipped with the right technology. But, what if you’re noticing problems with video conferencing software dissatisfaction among your team?
March 9, 2021
5 mins to read
Not All UCaaS Providers Are the Same – Choose a Partner to Help You Grow
Unified communications as a service (UCaaS) has emerged as the sine qua non of cloud-based technology during the pandemic. It boosts business resilience and enables remote teams to stay productive and connected. And, as a software as a service (SaaS) solution, even the best products are budget-friendly for businesses of all sizes. Here’s the catch – not all UCaaS providers are the same. To get the most out of your unified communications system, choose a partner that will do more than offer standard benefits. Find one that will help you grow.
March 2, 2021
5 mins to read
5 Ways to Optimize Remote Worker and Employee Productivity
Remote working is not the future but the new normal. Before the Covid-19 outbreak, 50% of the country’s population already worked online. Now with things taking on a new curve, this percentage is even higher. In a perfect world, this paradigm shift would be much-welcomed. But the truth is very few businesses were ready.
February 25, 2021
4 mins to read
Business interest Microsoft 365 Security Services
Why Add Cloud Backup — Now More Than Ever
Intermedia Backup for Microsoft 365 is a flexible, agile, and reliable solution that offers comprehensive data protection across the full Microsoft 365 tenant
February 16, 2021
5 mins to read
Capitalize on a Growing Customer Demand as a UCaaS Reseller
Communication is an absolute must for any business. Customers prioritize brands that understand their need for open communication and accessibility. It used to be enough to have an email address that customers could use to send in their questions and concerns. However, brands are learning that the concept of “timely responses” doesn’t hold the same meaning as it used to.
January 21, 2021
4 mins to read
How Video Conferencing Tools Increase Productivity
In 2020, many companies let their employees work from home for the first time. Others increased remote work or switched to a fully WFH model for at least part of the pandemic. There’s no question this has been a year to test everyone’s resilience. One silver lining of this era of disruption is that businesses have been forced to try new tools – and in the process, they’ve uncovered the immense potential today’s technology offers. The biggest game-changer on many organization’s pandemic survival stack: video conferencing software.
January 11, 2021
5 mins to read
5 Reasons to Start Using Cloud Communications Today
Cloud communications adoption was already on the rise even before 2020. The year-over-year market growth rate for Unified Communications as a Service (UCaaS) from 2018 to 2019 was 17.7 percent, with global revenue reaching $10.4 billion in Q4. Today, as the business world adjusts to the new normal, cloud-based phone systems are playing an even more vital role in business communications. They’re making it possible for teams to stay connected, encouraging productivity, flexibility, and mobility in an era when business agility is more important than ever. If your organization is still relying on a legacy phone system, consider switching to cloud-based technology and taking advantage of the opportunities it offers. Here are five compelling reasons to start using cloud communications right away.
January 7, 2021
4 mins to read
Ensure Efficient Contact Center Interactions with Customizable Call Flows
Every organization wants its contact center to be as efficient and effective as possible. Serving the needs of your customers shouldn’t be complicated or too technical to improve. With the right Contact Center as a Service (CCaaS) software, you can implement customizable call flows. With this technological feature, you can see dramatic improvements in your contact center operations.
January 5, 2021
4 mins to read