Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: How to Improve Workflow Efficiency in Your Organization

How to Improve Workflow Efficiency in Your Organization

Discover how to boost workflow efficiency in the workplace using unified communications software. Learn benefits, key features, and practical steps.

October 10, 2024

11 mins to read

View post: Communication Solutions for Small Businesses

Communication Solutions for Small Businesses

Small businesses should use efficient communication solutions for the best chances of success. Learn more from Intermedia.

October 8, 2024

7 mins to read

View post: Channels of Communication in the Workplace

Channels of Communication in the Workplace

Effective workplace communication channels can help your business and employees thrive. Learn more from Intermedia.

October 3, 2024

8 mins to read

View post: Guide For Reselling UCaaS Platforms

Guide For Reselling UCaaS Platforms

Learn how to succeed as a UCaaS reseller with this comprehensive guide on choosing the right platform, building expertise, and driving recurring revenue growth.

October 1, 2024

8 mins to read

View post: Transforming Your UC Services: A Guide for Communication Service Providers

Transforming Your UC Services: A Guide for Communication Service Providers

You need a Unified Communications technology partner who is relentlessly innovating and deeply committed to your success.

September 30, 2024

5 mins to read

View post: What’s Going On with the BroadSoft-Based SPs?

What’s Going On with the BroadSoft-Based SPs?

Discover how Cisco’s acquisition of BroadSoft reshaped the UCaaS market, challenges SPs face, and why alternatives like Intermedia could be a smart move.

September 26, 2024

7 mins to read

View post: 8 First Call Resolution Tips: Smart Ways To Improve Your FCR

8 First Call Resolution Tips: Smart Ways To Improve Your FCR

By applying proven first call resolution tips, you can resolve customer issues more quickly and accurately. This is critical to your business because speedy solutions from support […]

September 19, 2024

5 mins to read

View post: Secure Unified Communications Essentials: 4 Threats To Watch For

Secure Unified Communications Essentials: 4 Threats To Watch For

Secure unified communications are essential to keep your business running smoothly. Discover four of the top security threats and how Intermedia combats them.

September 19, 2024

5 mins to read

View post: What Does the Service Provider Network of the Future Look Like?

What Does the Service Provider Network of the Future Look Like?

Learn how service providers are evolving to cloud-based, AI-driven networks, offering scalable unified communication solutions focusing on customization.

September 13, 2024

9 mins to read

View post: The Benefits of Having A Data Archiving Strategy

The Benefits of Having A Data Archiving Strategy

Data archiving strategies are useful to businesses that want to save money, build consumer trust, and keep data secure and accessible.

September 10, 2024

6 mins to read

View post: SP Opportunities on Microsoft Teams Marketplace

SP Opportunities on Microsoft Teams Marketplace

Discover how SPs can leverage the Teams marketplace to widen their reach, integrate services, enhance the user experience, and drive business growth.

September 6, 2024

6 mins to read

View post: Should You Delete or Archive Customer Data?

Should You Delete or Archive Customer Data?

How can the difference between deleting and archiving data impact your business? Intermedia will help you protect your customers and comply with the law.

September 5, 2024

7 mins to read