Introducing Receptionist View for Unite

Just because you’re a small business, doesn’t mean you shouldn’t have access to the same tools and capabilities as the big guys do—especially when it comes to streamlining communication with your customers. That’s why we’ve created Receptionist View for Intermedia Unite.

Receptionist View is an optional (and free!) feature for the Unite desktop app that provides the essential functions for today’s receptionist, administrative assistant, and business operator. Often the first point of contact for your business, with Receptionist View enabled, these users will have the power to:

• View the availability of everyone in your organization at-a-glance
• See all employees’ contact info: extension, work number, mobile number, email, manager information, and more
• Perform blind transfers, warm transfers or transfers to voicemail

Gone are the days of long holds to check on someone’s availability or taking down messages to pass along to team members who are out of office. With a few simple clicks, receptionists, administrative assistants, and business operators can now provide the best-in-class experience your customers and your organization deserve.

The best part? Enabling Receptionist View is easy, just follow these quick steps.

Mark Sher

Mark Sher, a 30-year telecom and cloud communications executive, is the SVP of Product Marketing for Intermedia Cloud Communications, a leading provider of UCaaS, CCaaS, and business cloud application solutions to partners and the businesses they serve. In his role, Mark has global responsibility for all direct and indirect product marketing at Intermedia including product launches, product messaging and positioning, competitive intelligence, analyst relations, and cross-channel pricing.