Posts tagged: "customers"

View post: Intermedia Assumes NEC’s UNIVERGE BLUE Business – What This Means for NEC Customers and Partners

Intermedia Assumes NEC’s UNIVERGE BLUE Business – What This Means for NEC Customers and Partners

Intermedia expands its cloud presence by acquiring NEC’s UNIVERGE BLUE business, strengthening its North American cloud communication offerings.

October 10, 2024

3 mins to read

View post: What Are Call Queues and How Do They Work?

What Are Call Queues and How Do They Work?

What are call queues and how do they work? Learn why they are a critical feature for any contact center that wants to better serve customers.

September 1, 2021

5 mins to read