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View post: Overcoming Communications Challenges

Overcoming Communications Challenges

In the ever-changing landscape of modern business, effective communication is the cornerstone of success. Yet, traditional office phone systems often pose significant challenges that hinder […]

March 6, 2024

3 mins to read

View post: What Is an Auto Attendant?

What Is an Auto Attendant?

What is auto attendant technology? Learn how automated call routing can improve customer service, reduce wait times, and increase call handling efficiency.

March 5, 2024

5 mins to read

View post: Cultivating Daily Team Appreciation

Cultivating Daily Team Appreciation

At Intermedia, we believe that our people are our greatest asset, and fostering a culture of appreciation is ingrained in our DNA. As we commemorate Employee Appreciation Day, we reaffirm […]

March 1, 2024

2 mins to read

View post: Best Cloud Calling Services for Business

Best Cloud Calling Services for Business

The quality of your communications service means everything to the success of your business. Discover the best cloud calling service for your company.

February 28, 2024

5 mins to read

View post: Contact Center Solutions: The Complete Guide

Contact Center Solutions: The Complete Guide

Explore how cloud contact center solutions enhance customer experience with omnichannel capabilities and streamline your team’s workflow and success.

February 24, 2024

5 mins to read

View post: Improving Patient Interactions with EHR

Improving Patient Interactions with EHR

When Electronic Health Record (EHR) platforms are integrated with contact centers, healthcare organizations are able to prioritize customer experiences.

February 23, 2024

3 mins to read

View post: Unlock UCaaS for Your SMB

Unlock UCaaS for Your SMB

Faced with an aging phone system, Metropolitan Van and Storage (Metro) turned to long-time partner ATS Communications for a modern solution. Learn more.

February 22, 2024

3 mins to read

View post: Upholstery Co. Relies on Cloud During COVID

Upholstery Co. Relies on Cloud During COVID

Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more […]

February 22, 2024

4 mins to read

View post: Virtual Meetings Guide for Financial Services

Virtual Meetings Guide for Financial Services

As an accountant or financial advisor, communicating and interacting with clients is vital as you work toward their goals. Much of that interaction has been in person, as you discuss strategies or work out tax returns. For now, those in-person meetings aren’t possible, but you can still stay connected while working remotely.

February 21, 2024

4 mins to read

View post: Quick Guide to Porting a Number to VoIP

Quick Guide to Porting a Number to VoIP

Do you want to bring the benefits of unified communications to your business phone line? Learn how to port an existing number to VoIP to access the power of UC.

February 20, 2024

6 mins to read

View post: 7 Signs You Need an IVR Service Right Now

7 Signs You Need an IVR Service Right Now

Review seven signs that it’s time for your business to start using an IVR service. Also, learn the ways an IVR system helps you enhance the customer experience.

February 16, 2024

5 mins to read

View post: Unified Communications: Getting Started

Unified Communications: Getting Started

With remote work expected to stick long-term, cloud communications is likely to persist as an essential component of business technology.

February 14, 2024

13 mins to read