Our Newest Posts
Optimize Remote Worker Productivity
Remote working is not the future but the new normal. Before the Covid-19 outbreak, 50% of the country’s population already worked online. Now with things taking on a new curve, this percentage is even higher. In a perfect world, this paradigm shift would be much-welcomed. But the truth is very few businesses were ready.
February 25, 2021
4 mins to read
Business Communications Contact Center Customer Experience
Cultivating Loyalty: Contact Center Software
Discover contact center solutions designed to boost customer engagement, agent productivity, and streamline communication for your business. Learn more.
February 24, 2021
5 mins to read
Email Archiving Features for Digital Age
In the digital era, email archiving is an important function for all businesses. And for those in highly regulated industries with strict compliance requirements, it’s vital. Potentially sensitive data has to be securely stored.
February 23, 2021
5 mins to read
Business Communications Contact Center Customer Experience
Is Your Contact Center Properly Staffed?
Peak volume doesn’t have to be elusive for contact center supervisors. By understanding when it happens, you can ensure that you always have appropriate staffing. To best determine when peak volume is for your contact center, you’ll want to pay attention to specific metrics. Learning from your data will help you staff efficiently and improve customer experiences.
February 22, 2021
4 mins to read
Work from Wherever Better with Intermedia
Once the pandemic hit and the world went into lockdown, businesses had to quickly rethink the entire idea of work. It was a moment of triage and trying to find tools to empower a remote workforce. Companies began to urgently prepare to shift to a remote workforce, looking for sometimes short-term solutions that allowed employees to work anywhere. Now, businesses are adopting new work models and focusing on the ability to work from wherever better.
February 18, 2021
3 mins to read
Business interest Microsoft 365 Security Services
Why Add Cloud Backup — Now More Than Ever
Intermedia Backup for Microsoft 365 is a flexible, agile, and reliable solution that offers comprehensive data protection across the full Microsoft 365 tenant
February 16, 2021
5 mins to read
What Are the Advantages of Cloud Storage?
Companies from all industries are increasingly relying on the cloud to store data. Others are moving their entire software infrastructure to benefit from the advantages of cloud storage in a big way. A recent IDG survey involving more than 550 IT professionals revealed that the majority (59 percent) of organizations are planning on being mostly or all in the cloud within a year. Only 38 percent were at this point midway through 2020.
February 16, 2021
4 mins to read
Why Is Cloud Communications Important?
Understand why cloud communications are crucial today, enabling flexible, scalable, and cost-effective business communication solutions. Learn more.
February 15, 2021
4 mins to read
Surviving Work from Home Burnout
Avoid remote work burnout by setting up a proper home office and using the right tools to stay productive and maintain work-life balance. Learn more!
February 10, 2021
4 mins to read
How Cloud Communications Give an Edge
Cloud communications are foundational to any modern business. They enable streamlined and integrated communication and collaboration and offer a host of benefits.. One that you probably haven’t considered is a competitive advantage. Let’s explore why this technology can give you an edge.
February 8, 2021
4 mins to read
Interface Tech Picks Intermedia Cloud Solution
Canada’s largest independent mortgage company uses cloud-based contact center software from Intermedia to improve customer service and operational efficiency.
February 4, 2021
4 mins to read
The Newest Webinar Platform Features
Webinars are the communication and engagement tool of the future. To communicate effectively, you’ll need to use the latest webinar platform features available.
February 3, 2021
5 mins to read