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Business interest Contact Center Services Unified Communications
Why Your Contact Center Should Be Cloud-Based
Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.
October 21, 2019
5 mins to read
Jenne, Inc. Named New Distributor
Jenne’s well known personalized service, high level of responsiveness, and flexibility in how they support partners in the growth and development of their businesses is synonymous with Intermedia’s deep commitment to the partner community.
September 17, 2019
3 mins to read
Revolutionize CX with Advanced Integrations
Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, 8×8, Verizon, and Comcast.
September 11, 2019
4 mins to read
Security Unified Communications
Intermedia: Top Hosted IP Telephony Provider
Intermedia’s new service for Unite customers, Spam Caller Protection, detects calls originated by autodialers and recognizes known spammers and scammers.
July 18, 2019
4 mins to read
New Intermedia Unite Auto Attendant
The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.
June 25, 2019
2 mins to read
Tips for Transitioning to a Modern Phone System
A step-by-step approach to getting the most out of your new cloud communications system—with a fast roll-out and zero downtime.
June 17, 2019
3 mins to read
Partner Billing Enhancements Are Here!
Intermedia has a long-term commitment to both transparency and clarity as it pertains to billing.
June 5, 2019
2 mins to read
Intermedia Named Aragon Hot Vendor
According to the report, “What makes Intermedia hot is its full UCC offering that is targeted at small and mid-size enterprises businesses (SMB). This makes Intermedia ideal in industries such as healthcare, finance, legal, engineering, manufacturing, and technology.”
May 29, 2019
2 mins to read
Irina Shamkova: CRN’s Powerful Women
Irina Shamkova, our SVP of Product Management, has been named not only one of CRN’s Women of the Channel list for 2019, but she’s also been named as one of the Power 100 – a select subset of the larger list that represents “the female executives whose insight and influence help drive channel success.”
May 28, 2019
2 mins to read
Pet Resort Enhances CX with Intermedia Unite
The addition of the Co-Branded option to the Reseller model means that you now have even more choice when going to market, including the ability to pick and choose which Intermedia program to sell under on a case-by-case basis.
May 14, 2019
3 mins to read
Intermedia Unite™ Envision Partner Dashboard
When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.
May 2, 2019
2 mins to read
Intermedia Unite User Import Tool
In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite
April 16, 2019
1 min to read