Our Newest Posts
Seven 2021 Customer Experience Trends to Have on Your Radar
Explore 2021 customer experience trends and why they matter. Learn about how the right technology makes them easier to achieve.
July 15, 2021
5 mins to read
Security Checklists Can Save You from Breach
Using security checklists for employees can help protect your business from a data loss incident. Find out what steps to take.
July 14, 2021
5 mins to read
Benefits of Cloud Communications for Manufacturers
The cloud is enabling manufacturers to boost connectivity and efficiency. Discover how cloud communications for manufacturers is driving change.
July 8, 2021
5 mins to read
Important Cloud Phone Features and What They Do
Explore essential cloud phone features and what they do. Cloud-based phone systems deliver functionality to support efficiency and productivity.
July 8, 2021
5 mins to read
9 Onboarding Tips for Contact Center Agents
Contact center agents are key resources for companies. Get some essential onboarding tips for contact center agents that will prepare them for success.
July 6, 2021
5 mins to read
Protect Your Employees Against Vishing
Learn how to protect your employees against vishing or voice phishing. With awareness and technology, you can avoid these scams.
July 6, 2021
5 mins to read
Intermedia Raises Bar with AI Guardian
Having the right email protection in place is crucial to protecting your business against increasingly more sophisticated BEC attempts.
July 1, 2021
4 mins to read
How to Prepare for a Virtual Interview
Getting ready for a virtual interview is a little different from in-person interviewing. Here’s what you should know to prepare.
July 1, 2021
5 mins to read
Insights from Matador Networks on Cybersecurity
ATS has continued to evolve with these trends to ensure their customers have the highest quality and most reliable voice and collaboration platforms available.
June 29, 2021
5 mins to read
Improve Customer Experience with Collaboration
Customers today expect efficient, fast service. They want streamlined solutions to their problems and total flexibility when it comes to communication channels. This means your employees […]
June 28, 2021
5 mins to read
The Business Case for UCaaS
Every organization wants to provide effective communication and collaboration tools to its employees. Often, companies use a mix of different tools that don’t always integrate or create […]
June 17, 2021
5 mins to read
Intermedia’s Frost & Sullivan Leadership Award
People love their pets and pet-lovers know that their dog or cat is a genuine member of the family. When pet-owners choose a care provider for their much-loved family members, trust is a key imperative for the provider they select. Dr. Brittany Simpson and her husband Andrew Simpson, owners of the Page Point Animal Hospital & Pet Resort, knew this full well and they designed their business to deliver a positive experience for both pets and their owners. I had the pleasure of speaking with the Simpsons, along with Elsa, their four-legged brand ambassador.
June 16, 2021
5 mins to read