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Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.
April 27, 2021
5 mins to read
Putting on a webinar is an excellent way to engage your audience, especially if you’re marketing for a B2B brand. Even before the pandemic normalized digital experiences, 73 percent of […]
April 20, 2021
5 mins to read
A new user base experienced cloud communications for the first time when companies had to create virtual work environments. This rapid adoption of cloud technologies was a necessity to keep business moving during the pandemic. Those new cloud adoptees and many that will follow, as digital transformation accelerates, likely have questions and concerns about the technology. To support first-timers, we’ve put together some critical cloud communication tips.
April 15, 2021
5 mins to read
One business with an admirable story to tell is Royal Upholstery. They’ve been around since 1957 and are a multi-generational, family-owned company located in Spokane, Washington. Royal Upholstery specialize in supplying upholstery products, serving the Pacific Northwest and other nearby regions. When COVID hit, the company had to make some big decisions.
April 14, 2021
5 mins to read
Is your business new to the cloud? You’re not alone. The cloud market has been increasing quickly over the past few years as businesses of all sizes – from SMBs and bootstrapped startups to global enterprises – have turned to cloud computing to solve problems, drive efficiencies, and stay competitive.
April 6, 2021
6 mins to read
Modern businesses thrive when they master communications. To do this, they need the right technology. Traditional legacy phone systems are restrictive and limited, but moving phone communications to the cloud enables mobility and flexibility. If you’re considering upgrading your phone system, you’ll want to know about a PBX cloud phone system.
March 31, 2021
5 mins to read
Email is a core channel for business communications, and it’s something most of us couldn’t function without. We’re accustomed to it – a 2019 Adobe study found that US adults spend at least three hours a day checking work email and two hours a day checking personal email. Email is convenient. And, with cloud-based solutions, it’s always accessible from any device. With Outlook Web Access (OWA), Microsoft’s web-based email client, users gain all the benefits of a full-featured email client plus the advantages of the cloud. Let’s take a deeper look at why using a web-based solution can benefit your business and the unique advantages of enterprise-grade email with OWA as a part of Microsoft Office 365.
March 29, 2021
5 mins to read
Cloud communications is an essential solution for businesses. In a dynamic, agile, and ever-evolving work world, the cloud offers flexibility and accessibility. Using the cloud for communications assures you can adapt, work from wherever, and reduce costs. However, there are multiple deployment methods: public, private, or hybrid. If your organization is considering a move to unified communications in the cloud, you’ll need to determine which model works best for you.
March 22, 2021
5 mins to read
No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere. Let’s look at your options for phone systems, which is the most reliable, and what factors you can control to ensure reliability.
March 16, 2021
5 mins to read
Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.
March 15, 2021
5 mins to read
The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.
March 10, 2021
4 mins to read