Our Newest Posts
Why Cloud Phone Systems Are the Future
The modernization and digitization of communications accelerated in the last year. As companies had to shift to a remote workforce, they found that critical tools and platforms needed to be […]
June 8, 2021
5 mins to read
Ransomware and Malware Threats 2022
Cybersecurity is a growing concern for organizations all over the world. A single attack can lead to thousands or even millions in losses, and cybercriminals continue to come up with more […]
June 3, 2021
5 mins to read
Is the Cloud Really Safe?
For businesses weighing the pros and cons of migrating applications and data to the cloud, there are often questions about using the cloud. One of the most critical is how the cloud stacks […]
May 27, 2021
5 mins to read
Intermedia Contact Center Certifies for MS Team
A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount. So, what happens when a business meets this challenge?
May 19, 2021
5 mins to read
AI Interaction Summary Enhances Efficiency
Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through […]
May 12, 2021
5 mins to read
Partners Unified Communications
VoIP Installation with the Right Partner
Making the switch to VoIP for business communications can lead to several advantages. However, you’ll want to know what to expect. What does the VoIP installation process look like? How long will it take to get set up, and what type of disruption will your employees and customers face?
May 11, 2021
5 mins to read
Should You Become a Cloud PBX Phone Reseller?
More and more businesses are switching to hosted PBX phone services because of the enhanced reliability, flexibility, and cost benefits. Moving to a cloud-based phone system is also a […]
May 4, 2021
5 mins to read
Financial Services Real Estate
Real Estate Business Modernized by Cloud Phone
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Types of UCaaS Architectures Explained
A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.
April 27, 2021
5 mins to read
7 Ways to Promote Your Webinar
Putting on a webinar is an excellent way to engage your audience, especially if you’re marketing for a B2B brand. Even before the pandemic normalized digital experiences, 73 percent of […]
April 20, 2021
5 mins to read
Cloud Communications Tips for First Time Users
A new user base experienced cloud communications for the first time when companies had to create virtual work environments. This rapid adoption of cloud technologies was a necessity to keep business moving during the pandemic. Those new cloud adoptees and many that will follow, as digital transformation accelerates, likely have questions and concerns about the technology. To support first-timers, we’ve put together some critical cloud communication tips.
April 15, 2021
5 mins to read
ImageNet Adds Intermedia UCaaS to Portfolio
One business with an admirable story to tell is Royal Upholstery. They’ve been around since 1957 and are a multi-generational, family-owned company located in Spokane, Washington. Royal Upholstery specialize in supplying upholstery products, serving the Pacific Northwest and other nearby regions. When COVID hit, the company had to make some big decisions.
April 14, 2021
5 mins to read