Our Newest Posts
Your Guide to Choosing the Best Contact Center Software
Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience.
December 18, 2019
4 mins to read
The ROI of Cloud-Based Phone Systems
If your company is considering a switch from a legacy phone system to a cloud-based phone system, then you may need to build a business case to do so. Determining the return on investment (ROI) of cloud-based phone systems will be the strongest metric to sell the switch. With greater reliability, ease of scaling, fewer interruptions to productivity, and reduced costs, you’ll find that making the transition to the Cloud is a smart business move.
December 17, 2019
4 mins to read
4 Reasons Cloud Storage Can Optimize Your Business
One of the most universal advantages of adopting cloud technology is being able to store data offsite on remote servers, otherwise known as cloud storage. From fledgling startups to international enterprise-level organizations, cloud storage offers key business advantages.
December 16, 2019
4 mins to read
Moving to the Cloud Unified Communications
Why VoIP Solutions Work Best for Remote Teams
In the modern world, flexibility has become a significant element in how employees work. Technology provides workers with the ability to do their jobs from anywhere. A survey from the International Workplace Group (IWG) found that 70% of employees work at least one day of the week remotely. Remote working has certainly changed workplace dynamics, including those related to communications. Many organizations have found that VoIP solutions work best for remote teams.
December 12, 2019
4 mins to read
Why a Webinar Platform Is an Essential Marketing Tool
Nothing turns prospects into motivated leads like a good webinar. With an unmatched ability to engage potential customers at scale, a webinar platform is one of the most effective tools in any marketer’s tool kit.
December 11, 2019
4 mins to read
Why Should You Archive Your Email?
Every business relies on email as a primary communications channel. And yet, many organizations don’t have a plan in place to safeguard the frequently critical information that is communicated via email.
November 13, 2019
4 mins to read
7 Benefits of Video Conferencing
The benefits of video conferencing today are too big to ignore. The 2019 Impact of Video Report revealed that 78% of business professionals are already using video conferencing for meetings, and the market for this technology is predicted to hit $4.48 billion by 2023.
November 7, 2019
4 mins to read
Robocalls Are More Pervasive Than Ever, Learn How to Protect Your Organization
Even though many safeguards have been put in place to keep you from having to deal with email spam, robocalls are becoming more prevalent than ever; some would call it an epidemic. The FTC recently released its 2019 Do Not Call Registry Data Book, noting that 71% of complaints are related to robocalls.
November 5, 2019
4 mins to read
7 Reasons to Hang Up Legacy Phone Systems
You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition from an old legacy phone system to a cloud-based PBX system can be very smooth and fast. Take a closer look at 7 reasons why it’s time to hang up legacy phone systems.
October 29, 2019
5 mins to read
Business interest Compliance Security Services
Cloud Solutions: Cloud Backup vs. Cloud Storage vs. Cloud Synching
The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy. There are so many different ways to approach the Cloud, from simple moves like adopting a cloud sharing service to taking a hybrid approach to the Cloud or using a fully integrated solution.
October 22, 2019
5 mins to read
Business interest Contact Center Services Unified Communications
Your contact center should be cloud-based. Just ask Jerry…
Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.
October 21, 2019
5 mins to read
Jenne, Inc. Named as a New Distributor for Intermedia
Jenne’s well known personalized service, high level of responsiveness, and flexibility in how they support partners in the growth and development of their businesses is synonymous with Intermedia’s deep commitment to the partner community.
September 17, 2019
3 mins to read