Our Newest Posts
VoIP Examples: Who Uses VoIP?
Calling others with Voice over Internet Protocol technology has grown into a robust and stable option for connectivity. Many have used it without even realizing it. For example, in early […]
April 1, 2024
5 mins to read
Honoring Women’s Leadership and Progress
Welcome to the second installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate International Women’s Month! Today, we’re honored to sit […]
March 29, 2024
4 mins to read
What Is PSTN, and How Does It Work?
If you’ve done any investigation into setting up business phone lines, you’ve likely come across the initialism “PSTN.” What does this have to do with getting a good phone service? […]
March 28, 2024
5 mins to read
Service Providers Move to the Cloud
As the industry undergoes a significant transformation, SPs must embrace change and align their strategies with evolving market dynamics.
March 26, 2024
5 mins to read
What Is a Multi-Line Phone System?
Half of small business owners have made plans to grow or expand their companies in 2024. If you’re one of these ambitious entrepreneurs, those plans need to include a communications system […]
March 22, 2024
6 mins to read
What Is a Virtual Phone System?
Workers and employers alike have uncovered the benefits of remote work, as the latest reports show that 42% of companies are in a hybrid model and another 20% are fully remote. With this […]
March 19, 2024
5 mins to read
The Art of Personalization in Elevating the Customer Experience and the Tools That Make It Easier Than Ever
A 2021 survey from McKinsey & Company discovered that 71% of shoppers expect personalized interactions, and 76% get frustrated when brands don’t provide them. Clearly, customers now […]
March 15, 2024
6 mins to read
Enhance Communications with Call Routing
Customer service automation is a fantastic way to streamline workflows and give your employees more time to focus on customers. For those reasons and more, Gartner predicted that 85% of […]
March 13, 2024
6 mins to read
Celebrating Women’s Leadership and Growth
Welcome to the first installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate not just International Women’s Day, but International […]
March 8, 2024
6 mins to read
Overcoming Communications Challenges
In the ever-changing landscape of modern business, effective communication is the cornerstone of success. Yet, traditional office phone systems often pose significant challenges that hinder […]
March 6, 2024
3 mins to read
What Is an Auto Attendant?
As a busy professional, you need to make the best use of your time and resources. Your clients feel the same way and want to see that you respect their time by making interactions as quick […]
March 5, 2024
5 mins to read
Cultivating Daily Team Appreciation
At Intermedia, we believe that our people are our greatest asset, and fostering a culture of appreciation is ingrained in our DNA. As we commemorate Employee Appreciation Day, we reaffirm […]
March 1, 2024
2 mins to read