Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Canada’s largest independent mortgage company uses cloud-based contact center software from Intermedia to improve customer service and operational efficiency.
February 4, 2021
4 mins to read
Today’s customers engage providers in channels and being able to address these interactions is paramount to customer satisfaction.
October 1, 2020
4 mins to read