Our Newest Posts
Logistics & Transportation Unified Communications
Unlock UCaaS for Your SMB
Faced with an aging phone system, Metropolitan Van and Storage (Metro) turned to long-time partner ATS Communications for a modern solution. ATS recommended Intermedia Unite®, an all-in-one cloud communications platform with voice, video, chat, contact center, and mobile integration.
With ATS guiding the transition, Metro seamlessly upgraded to a scalable, feature-rich system that enhances efficiency, connectivity, and customer service. Now, Metro is equipped for the future—supported by ATS’s expertise and Intermedia’s robust technology.
February 22, 2024
3 mins to read
Financial Services Real Estate Unified Communications
Upholstery Co. Relies on Cloud During COVID
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more […]
February 22, 2024
4 mins to read
Virtual Meetings Guide for Financial Services
As an accountant or financial advisor, communicating and interacting with clients is vital as you work toward their goals. Much of that interaction has been in person, as you discuss strategies or work out tax returns. For now, those in-person meetings aren’t possible, but you can still stay connected while working remotely.
February 21, 2024
4 mins to read
What Is a Softphone and How Does It Work?
Softphone technology is now a must-have for modern companies. Discover what softphones are and how you can use them to enhance your business communications.
February 6, 2024
6 mins to read
Contact Center Financial Services
10 Must-Have Contact Center Phone Features
Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.
January 18, 2024
6 mins to read
Future of Work: Intermedia Unite AI Assistant
In today’s fast-paced world, businesses are always on the lookout for tools and solutions that can make work more efficient, productive, and high performing. Recognizing the […]
December 5, 2023
2 mins to read
Contact Center Financial Services
Choosing Contact Center Solution Providers
When you’re trying to decide between contact center solution providers, use this guide to figure out which vendor is best for you and which companies to avoid.
November 17, 2023
6 mins to read
Contact Center Financial Services Legal Services Moving to the Cloud Onboarding & Migration Retail Support Unified Communications
Small Business Phone Service Line Solutions
Elevate your small business with Intermedia’s top-notch phone solutions! Explore reliable business phone services, systems, and lines for small businesses.
October 18, 2023
6 mins to read
Contact Center Financial Services
What is IVR and How It Helps Small Business
If you’ve ever called a customer service hotline, you’ve likely interacted with an interactive voice response system. While it often functions inside of a contact center solution, IVR […]
September 12, 2023
8 mins to read
Business interest Contact Center Financial Services Unified Communications
Benefits of Interactive Voice Response (IVR)
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read
Moving to the Cloud Retail Unified Communications
12 Things You Can Do With a VoIP Phone System
A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.
June 12, 2023
6 mins to read
Archiving Business interest Compliance Financial Services Security
Double Recognition for Intermedia COO McCormick
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]
April 14, 2023
3 mins to read