Learn how Intermedia solutions can help companies in specific industries handle security, compliance, employee productivity, and customer experience more effectively.
Business interest Financial Services
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read
A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.
June 12, 2023
6 mins to read
Business interest Compliance Financial Services Security
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]
April 14, 2023
3 mins to read
Intermedia is excited to introduce Intermedia Archiving, a data retention solution available to Intermedia customers that makes it fast and easy to find important communications when you […]
April 3, 2023
3 mins to read
Retail companies depend on positive customer interactions to succeed. Discover how online retail phone systems can enhance customer service and productivity.
March 24, 2023
5 mins to read
Contact Center Logistics & Transportation Unified Communications
Intermedia’s omnichannel Contact Center gave H&M’s warehousing customer support team a better, more informed, and responsive way to deliver vital customer care.
June 24, 2022
5 mins to read
Law firms have to be conscientious when choosing cloud communications tools. Here’s a checklist of what to look for in a legal services UCaaS provider.
January 13, 2022
5 mins to read
Take a deep dive into the benefits of cloud-based communications for financial services. Find out how this industry is forging ahead with the cloud.
December 1, 2021
5 mins to read
A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount. So, what happens when a business meets this challenge?
May 19, 2021
5 mins to read
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Introducing the Intermedia Business Innovators series – where Intermedia honors business leaders who are improving customer care, employee engagement, and business operations through innovative thinking and decisive action. Hear the stories from the business innovators first-hand.
February 4, 2021
4 mins to read
Today’s customers engage providers in channels and being able to address these interactions is paramount to customer satisfaction.
October 1, 2020
4 mins to read