Industry solutions

Learn how Intermedia solutions can help companies in specific industries handle security, compliance, employee productivity, and customer experience more effectively.

Our Newest Posts

View post: Small Business Phone Service Line Solutions

Small Business Phone Service Line Solutions

Elevate your small business with Intermedia’s top-notch phone solutions! Explore reliable business phone services, systems, and lines for small businesses.

October 18, 2023

6 mins to read

View post: What is IVR and How It Helps Small Business

What is IVR and How It Helps Small Business

If you’ve ever called a customer service hotline, you’ve likely interacted with an interactive voice response system. While it often functions inside of a contact center solution, IVR […]

September 12, 2023

8 mins to read

View post: Benefits of Interactive Voice Response (IVR)

Benefits of Interactive Voice Response (IVR)

Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.

June 28, 2023

6 mins to read

View post: 12 Things You Can Do With a VoIP Phone System

12 Things You Can Do With a VoIP Phone System

A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.

June 12, 2023

6 mins to read

View post: Double Recognition for Intermedia COO McCormick

Double Recognition for Intermedia COO McCormick

As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]

April 14, 2023

3 mins to read

View post: Intermedia Archiving: Enhance Productivity

Intermedia Archiving: Enhance Productivity

Intermedia is excited to introduce Intermedia Archiving, a data retention solution available to Intermedia customers that makes it fast and easy to find important communications when you […]

April 3, 2023

3 mins to read

View post: The 1-2-3 Guide to Retail Phone Systems

The 1-2-3 Guide to Retail Phone Systems

Retail companies depend on positive customer interactions to succeed. Discover how online retail phone systems can enhance customer service and productivity.

March 24, 2023

5 mins to read

View post: Cloud Business Phone Keeps Small Biz Connected

Cloud Business Phone Keeps Small Biz Connected

Intermedia’s omnichannel Contact Center gave H&M’s warehousing customer support team a better, more informed, and responsive way to deliver vital customer care.

June 24, 2022

5 mins to read

View post: 4 Things in a Legal Services UCaaS Provider

4 Things in a Legal Services UCaaS Provider

Law firms have to be conscientious when choosing cloud communications tools. Here’s a checklist of what to look for in a legal services UCaaS provider.

January 13, 2022

5 mins to read

View post: 3 Benefits of Cloud Communications for Financial Services

3 Benefits of Cloud Communications for Financial Services

Take a deep dive into the benefits of cloud-based communications for financial services. Find out how this industry is forging ahead with the cloud.

December 1, 2021

5 mins to read

View post: Intermedia Contact Center Certifies for MS Team

Intermedia Contact Center Certifies for MS Team

A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount.  So, what happens when a business meets this challenge?

May 19, 2021

5 mins to read

View post: Real Estate Business Modernized by Cloud Phone

Real Estate Business Modernized by Cloud Phone

Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.

May 4, 2021

4 mins to read