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Business interest Financial Services
Benefits of Interactive Voice Response (IVR)
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read
12 Things You Can Do With a VoIP Phone System
A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.
June 12, 2023
6 mins to read
Business interest Compliance Financial Services Security
Double Recognition for Intermedia COO McCormick
Learn why retention-based archiving with Intermedia Archiving offers businesses better data management and compliance compared to simple data storage solutions.
April 14, 2023
3 mins to read
Intermedia Archiving: Enhance Productivity
Intermedia Unite Archiving enhances business communication security, boosts productivity, and creates a more informed and connected organization.
April 3, 2023
3 mins to read
The 1-2-3 Guide to Retail Phone Systems
Retail companies depend on positive customer interactions to succeed. Discover how online retail phone systems can enhance customer service and productivity.
March 24, 2023
5 mins to read
Cloud Business Phone Keeps Small Biz Connected
Intermedia’s omnichannel Contact Center gave H&M’s warehousing customer support team a better, more informed, and responsive way to deliver vital customer care.
June 24, 2022
5 mins to read
4 Things in a Legal Services UCaaS Provider
Law firms have to be conscientious when choosing cloud communications tools. Here’s a checklist of what to look for in a legal services UCaaS provider.
January 13, 2022
5 mins to read
3 Benefits of Cloud Communications for Financial Services
Take a deep dive into the benefits of cloud-based communications for financial services. Find out how this industry is forging ahead with the cloud.
December 1, 2021
5 mins to read
Intermedia Contact Center Certifies for MS Team
A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount. So, what happens when a business meets this challenge?
May 19, 2021
5 mins to read
Real Estate Business Modernized by Cloud Phone
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Interface Tech Picks Intermedia Cloud Solution
Canada’s largest independent mortgage company uses cloud-based contact center software from Intermedia to improve customer service and operational efficiency.
February 4, 2021
4 mins to read
Pearson-Kelly Partners with Intermedia
Today’s customers engage providers in channels and being able to address these interactions is paramount to customer satisfaction.
October 1, 2020
4 mins to read