What Employee Engagement Looks Like in Contact Centers in 2022
Posted on November 24, 2022
Contact center employees who are engaged are usually more productive and satisfied. Find out what employee engagement in contact centers looks like in 2022.
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Since the employees who were critical to making the decisions were often spread around the country, be it in an office or out in the field, H&M needed the communications tools that allowed all the modes of communication to happen wherever the employee might be located. Once Mr. Witham discovered the all-in-one communications and collaboration platform Intermedia Unite, he was sold.