Our Newest Posts
Omnichannel Cloud Contact Center Benefits
Discover how an omnichannel cloud contact center can transform your team into a more customer-centric unit by integrating all communication channels seamlessly.
April 15, 2024
6 mins to read
Switch to Cloud-Based Phone Systems
VoIP communications rely on your internet bandwidth for smooth service. Find out how much data you need to avoid poor call quality or service interruptions.
April 9, 2024
5 mins to read
What Is Direct Inward Dialing (DID)?
Direct inward dialing allows someone to reach a party within your organization without going through an operator. Discover its benefits and how to set up DID.
April 4, 2024
6 mins to read
VoIP Examples: Who Uses VoIP?
Explore practical VoIP examples and learn who uses VoIP technology, from small businesses to large enterprises, to improve communication efficiency.
April 1, 2024
5 mins to read
Honoring Women’s Leadership and Progress
Welcome to the second installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate International Women’s Month! Today, we’re honored to sit […]
March 29, 2024
4 mins to read
What Is PSTN, and How Does It Work?
If you’ve done investigation into setting up business phone lines, you’ve likely come across the initialism “PSTN.” Learn more & find the best phone for you.
March 28, 2024
5 mins to read
Service Providers Move to the Cloud
As the industry undergoes a significant transformation, SPs must embrace change and align their strategies with evolving market dynamics.
March 26, 2024
5 mins to read
What Is a Multi-Line Phone System?
Learn what a multi-line phone system is and discover if your business needs one to improve communication and efficiency. Explore key benefits now.
March 22, 2024
6 mins to read
What Is a Virtual Phone System?
Discover what a virtual phone system is, how it works, and why it’s a cost-effective, flexible solution for modern business communications. Learn more.
March 19, 2024
5 mins to read
The Art of Personalization in Elevating the Customer Experience and the Tools That Make It Easier Than Ever
A 2021 survey from McKinsey & Company discovered that 71% of shoppers expect personalized interactions. Discover how to exceed customer expectations.
March 15, 2024
6 mins to read
Enhance Communications with Call Routing
Learn how automated call routing can enhance your company’s communications by directing calls efficiently and improving customer experience with Intermedia.
March 13, 2024
6 mins to read
Celebrating Women’s Leadership and Growth
Welcome to the first installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate not just International Women’s Day, but International […]
March 8, 2024
6 mins to read