Our Newest Posts
Public, Private, and Hybrid Cloud Communication
Cloud communications is an essential solution for businesses. In a dynamic, agile, and ever-evolving work world, the cloud offers flexibility and accessibility. Using the cloud for communications assures you can adapt, work from wherever, and reduce costs. However, there are multiple deployment methods: public, private, or hybrid. If your organization is considering a move to unified communications in the cloud, you’ll need to determine which model works best for you.
March 22, 2021
5 mins to read
Ensure Reliable Phone Service for Your Company
No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere. Let’s look at your options for phone systems, which is the most reliable, and what factors you can control to ensure reliability.
March 16, 2021
5 mins to read
Why Become a UCaaS Reseller?
Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers.
March 15, 2021
5 mins to read
Intermedia Unite: PC Mag Editors’ Choice Winner
The team at Intermedia focuses every day on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. We are honored that our never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award. Intermedia Unite, available on both Android and iOS platforms, is our flagship UCaaS product and combines a full-featured business phone with video conferencing, chat, contact center, file management, and more. In addition to again being named an Editors’ Choice, PCMag’s reviewers gave Unite a rating of 4.5/5 stars – placing it at the top of all UCaaS solutions.
March 10, 2021
4 mins to read
Why Teams Dislike Videoconferencing Software
Are video meetings a problem for your employees? Let’s look at why videoconferencing software dissatisfaction may be an issue and what to do about it.
March 9, 2021
5 mins to read
Using Phone Metrics for Business Decisions
The world of business has become very data-driven. Almost every aspect of a company is improvable when you look at the metrics behind it. Your phone communications are no different. Phone metrics can deliver vital insights that, in turn, help you make better business decisions.
March 8, 2021
5 mins to read
Business interest Microsoft 365 Services
New Backup Service for Microsoft 365
Now Intermedia Backup for Microsoft 365 makes it simple to protect all of your Microsoft 365 data, including Exchange, OneDrive, Microsoft Teams, SharePoint, and more, in minutes.
March 3, 2021
1 min to read
Security Issues in Work-from-Home Communication
Protecting company systems and enabling staff to be productive as they work from home depends on a communications platform for private and business information.
March 3, 2021
4 mins to read
Choose a UCaaS Partner to Help You Grow
Unified communications as a service (UCaaS) has emerged as the sine qua non of cloud-based technology during the pandemic. It boosts business resilience and enables remote teams to stay productive and connected. And, as a software as a service (SaaS) solution, even the best products are budget-friendly for businesses of all sizes. Here’s the catch – not all UCaaS providers are the same. To get the most out of your unified communications system, choose a partner that will do more than offer standard benefits. Find one that will help you grow.
March 2, 2021
5 mins to read
Guide to Small Business Phone Systems
Your phone system is extremely critical to your company’s operations. If you’re considering updating your current solution or just starting your search, there are many considerations. In this guide, you’ll learn everything you need to know about choosing the best small business phone systems.
March 1, 2021
5 mins to read
Optimize Remote Worker Productivity
Remote working is not the future but the new normal. Before the Covid-19 outbreak, 50% of the country’s population already worked online. Now with things taking on a new curve, this percentage is even higher. In a perfect world, this paradigm shift would be much-welcomed. But the truth is very few businesses were ready.
February 25, 2021
4 mins to read
Cultivating Loyalty: Contact Center Software
How important is customer loyalty to your business? It’s likely a priority for your company, but it’s not always easy to gain. It can be hard to scale across an enterprise, and consistency in interacting with and supporting customers can be tricky. At the heart of customer loyalty is having contact center agents that have the tools they need to serve customers aptly. One of the essential ones is contact center software.
February 24, 2021
5 mins to read