Our Newest Posts
How Contact Centers Improve Customer Experience
A contact center can elevate the customer experience by offering a dedicated and technology-able solution to manage customer support.
February 10, 2022
5 mins to read
The Complete Guide to Cloud-Based Phone Systems
Learn all you need to know about cloud-based phone systems and how they can improve your business operations and save you money.
February 9, 2022
5 mins to read
Cloud Communications: Core of New Normal
Cloud-based communications took off when people started working remotely during the pandemic. Find out why this technology is now practically essential.
February 8, 2022
5 mins to read
Remote Work Success and Executive Embrace
Is remote work successful? Let’s look at what employees and managers think about the future of work and how employers are getting ready for it.
February 7, 2022
5 mins to read
Are Cloud Communications Right for SMBs?
Explore how cloud communications for small businesses can deliver benefits for users regarding productivity and reduce costs for companies.
February 3, 2022
5 mins to read
5 Tips for SMB Business Continuity
Business continuity as a priority for small and mid-sized organizations isn’t new. But the COVID-19 crisis brought the critical importance of having a continuity plan in place to light. An […]
February 2, 2022
5 mins to read
Public, Private, & Hybrid Cloud: Which Is Best?
Cloud adoption is prevalent by businesses. However, there are three options. Explore the differences between public, private, and hybrid clouds.
February 1, 2022
5 mins to read
3 Ways UCaaS Supports Business Goals
Companies are thriving thanks to UCaaS. Take a look at the UCaaS business case and discover how this solution can help you achieve business goals.
January 31, 2022
5 mins to read
Do You Have an SMB Cloud Strategy?
Is your small business ready for the future? Find out how an SMB cloud communications strategy can help and what it should include.
January 27, 2022
5 mins to read
Why Your Business Needs Live Chat Support
Customers are adopting new ways to communicate with companies. Live chat support in your contact center is a channel worth offering.
January 26, 2022
5 mins to read
Protecting Against Phone Fraud
Learn how Intermedia protects against and prevents phone fraud. With a robust set of security features, you can mitigate phone fraud.
January 24, 2022
5 mins to read
6 Tips for New UCaaS Resellers
New UCaaS resellers can take these tips to promote the new offering, upsell to existing customers, and attract new customers.
January 24, 2022
5 mins to read