Our Newest Posts
Email Archiving Features for Digital Age
In the digital era, email archiving is an important function for all businesses. And for those in highly regulated industries with strict compliance requirements, it’s vital. Potentially sensitive data has to be securely stored.
February 23, 2021
5 mins to read
Is Your Contact Center Properly Staffed?
Peak volume doesn’t have to be elusive for contact center supervisors. By understanding when it happens, you can ensure that you always have appropriate staffing. To best determine when peak volume is for your contact center, you’ll want to pay attention to specific metrics. Learning from your data will help you staff efficiently and improve customer experiences.
February 22, 2021
4 mins to read
Work from Wherever Better with Intermedia
Once the pandemic hit and the world went into lockdown, businesses had to quickly rethink the entire idea of work. It was a moment of triage and trying to find tools to empower a remote workforce. Companies began to urgently prepare to shift to a remote workforce, looking for sometimes short-term solutions that allowed employees to work anywhere. Now, businesses are adopting new work models and focusing on the ability to work from wherever better.
February 18, 2021
3 mins to read
Business interest Microsoft 365 Security Services
Why Add Cloud Backup — Now More Than Ever
Intermedia Backup for Microsoft 365 is a flexible, agile, and reliable solution that offers comprehensive data protection across the full Microsoft 365 tenant
February 16, 2021
5 mins to read
What Are the Advantages of Cloud Storage?
Companies from all industries are increasingly relying on the cloud to store data. Others are moving their entire software infrastructure to benefit from the advantages of cloud storage in a big way. A recent IDG survey involving more than 550 IT professionals revealed that the majority (59 percent) of organizations are planning on being mostly or all in the cloud within a year. Only 38 percent were at this point midway through 2020.
February 16, 2021
4 mins to read
Why Is Cloud Communications Important?
Successful businesses, big and small, understand the power and opportunity of the cloud. More companies are migrating their applications and data to the cloud for greater security, scalability, and ease. Cloud communications is one more set of tools that delivers benefits to users. Its importance is growing with the shift to remote work during the pandemic.
February 15, 2021
4 mins to read
Surviving Work from Home Burnout
Even before the COVID virus invaded our world and totally changed the way many companies do business, organizations of all sizes and industries were changing the way they conduct their operations.
February 10, 2021
4 mins to read
How Cloud Communications Give an Edge
Cloud communications are foundational to any modern business. They enable streamlined and integrated communication and collaboration and offer a host of benefits.. One that you probably haven’t considered is a competitive advantage. Let’s explore why this technology can give you an edge.
February 8, 2021
4 mins to read
Contact Center Financial Services Real Estate
Interface Tech Picks Intermedia Cloud Solution
Introducing the Intermedia Business Innovators series – where Intermedia honors business leaders who are improving customer care, employee engagement, and business operations through innovative thinking and decisive action. Hear the stories from the business innovators first-hand.
February 4, 2021
4 mins to read
The Newest Webinar Platform Features
Webinars are the communication and engagement tool of the future. To communicate effectively, you’ll need to use the latest webinar platform features available.
February 3, 2021
5 mins to read
What Is SIP Trunking?
Internet-based phone systems hold a huge advantage over traditional phones. They enable businesses to save money, scale faster, and they help to streamline communications. One of the most popular modern phone solutions for business is SIP trunking (sessions initiation protocol).
February 2, 2021
4 mins to read
How to Implement Video Conferencing Right Now
Video conferencing platforms have become a necessity for modern workers in 2020. With remote work and distributed teams, getting together looks a little different. However, many organizations are unsure of how to implement video conferencing. They think it will be too complicated and costly. Or, they have concerns that employees won’t adopt it. Those are all common arguments against video conferencing. Luckily, they aren’t true.
February 1, 2021
4 mins to read