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View post: 7 Benefits of Video Conferencing

7 Benefits of Video Conferencing

The benefits of video conferencing today are too big to ignore. The 2019 Impact of Video Report revealed that 78% of business professionals are already using video conferencing for meetings, and the market for this technology is predicted to hit $4.48 billion by 2023.

November 7, 2019

4 mins to read

View post: Protect Against Robocalls

Protect Against Robocalls

Though many safeguards have been put in place to keep email spam away, robocalls are becoming more prevalent than ever; some would call it an epidemic.

November 5, 2019

5 mins to read

View post: 7 Reasons to Hang Up Legacy Phone Systems

7 Reasons to Hang Up Legacy Phone Systems

You may think that switching to a new phone system will be too complex or expensive. The reality is that the transition can be very smooth and fast.

October 29, 2019

5 mins to read

View post: Cloud Backup vs. Storage vs. Synching

Cloud Backup vs. Storage vs. Synching

The Cloud offers too many pros to businesses and enterprises not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy.

October 22, 2019

5 mins to read

View post: Why Your Contact Center Should Be Cloud-Based

Why Your Contact Center Should Be Cloud-Based

Jerry believed as many do, that an upfront CapEx (capital expense) investment would be ultimately less expensive than the monthly recurring costs associated with cloud-based service. While this may seem logical at first glance, it’s not a true reflection of the difference between the purchase price and the actual total cost of ownership.

October 21, 2019

5 mins to read

View post: Jenne, Inc. Named New Distributor

Jenne, Inc. Named New Distributor

Jenne’s well known personalized service, high level of responsiveness, and flexibility in how they support partners in the growth and development of their businesses is synonymous with Intermedia’s deep commitment to the partner community.

September 17, 2019

3 mins to read

View post: Revolutionize CX with Advanced Integrations

Revolutionize CX with Advanced Integrations

Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, 8×8, Verizon, and Comcast.

September 11, 2019

4 mins to read

View post: Intermedia: Top Hosted IP Telephony Provider

Intermedia: Top Hosted IP Telephony Provider

Intermedia’s new service for Unite customers, Spam Caller Protection, detects calls originated by autodialers and recognizes known spammers and scammers.

July 18, 2019

4 mins to read

View post: New Intermedia Unite Auto Attendant

New Intermedia Unite Auto Attendant

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

June 25, 2019

2 mins to read

View post: Tips for Transitioning to a Modern Phone System

Tips for Transitioning to a Modern Phone System

A step-by-step approach to getting the most out of your new cloud communications system—with a fast roll-out and zero downtime.

June 17, 2019

3 mins to read

View post: Partner Billing Enhancements Are Here!

Partner Billing Enhancements Are Here!

Intermedia has a long-term commitment to transparency as it pertains to billing. We’re adding new training modules, as well as improvements to the bills themselves.

June 5, 2019

2 mins to read

View post: Intermedia Named Aragon Hot Vendor

Intermedia Named Aragon Hot Vendor

According to the report, “What makes Intermedia hot is its full UCC offering that is targeted at small and mid-size enterprises businesses (SMB). This makes Intermedia ideal in industries such as healthcare, finance, legal, engineering, manufacturing, and technology.”

May 29, 2019

2 mins to read