Our Newest Posts
Healthcare Data Archiving Solutions
Find out how healthcare data archiving solutions can make accessing and working with electronic health records much more intuitive for medical practitioners.
April 30, 2024
5 mins to read
Compliance Healthcare Security
Improving Patient Interactions with EHR
When Electronic Health Record (EHR) platforms are integrated with contact centers, healthcare organizations are able to prioritize customer experiences.
February 23, 2024
3 mins to read
Logistics & Transportation Unified Communications
Unlock UCaaS for Your SMB
Faced with an aging phone system, Metropolitan Van and Storage (Metro) turned to long-time partner ATS Communications for a modern solution. Learn more.
February 22, 2024
3 mins to read
Upholstery Co. Relies on Cloud During COVID
Many companies are replacing on-premises phone systems with cloud solutions to increase mobility, efficiency, and reduce IT overhead costs. Learn more.
February 22, 2024
4 mins to read
Virtual Meetings Guide for Financial Services
As an accountant or financial advisor, communicating and interacting with clients is vital as you work toward their goals. Much of that interaction has been in person, as you discuss strategies or work out tax returns. For now, those in-person meetings aren’t possible, but you can still stay connected while working remotely.
February 21, 2024
4 mins to read
What Is a Softphone and How Does It Work?
Softphone technology is now a must-have for modern companies. Discover what softphones are and how you can use them to enhance your business communications.
February 6, 2024
6 mins to read
10 Must-Have Contact Center Phone Features
Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.
January 18, 2024
6 mins to read
Future of Work: Intermedia Unite AI Assistant
Intermedia Unite® AI Assistant boosts workplace productivity with secure, accessible AI solutions designed to transform communication workflows.
December 5, 2023
2 mins to read
Choosing Contact Center Solution Providers
When you’re trying to decide between contact center solution providers, use this guide to figure out which vendor is best for you and which companies to avoid.
November 17, 2023
6 mins to read
Financial Services Moving to the Cloud Onboarding & Migration Support
Small Business Phone Service Line Solutions
Elevate your small business with Intermedia’s top-notch phone solutions! Explore reliable business phone services, systems, and lines for small businesses.
October 18, 2023
6 mins to read
What is IVR and How It Helps Small Business
IVR technology enhances contact center efficiency by automating call routing and improving customer interactions, resulting in better service outcomes.
September 12, 2023
8 mins to read
Business interest Financial Services
Benefits of Interactive Voice Response (IVR)
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read