Our Newest Posts
10 Must-Have Contact Center Phone Features
Contact center phone software lets your team stay available to your customers and provide a peak customer experience. Find out how to pick the right provider.
January 18, 2024
6 mins to read
Future of Work: Intermedia Unite AI Assistant
Intermedia Unite® AI Assistant boosts workplace productivity with secure, accessible AI solutions designed to transform communication workflows.
December 5, 2023
2 mins to read
Choosing Contact Center Solution Providers
When you’re trying to decide between contact center solution providers, use this guide to figure out which vendor is best for you and which companies to avoid.
November 17, 2023
6 mins to read
Financial Services Moving to the Cloud Onboarding & Migration Support
Small Business Phone Service Line Solutions
Elevate your small business with Intermedia’s top-notch phone solutions! Explore reliable business phone services, systems, and lines for small businesses.
October 18, 2023
6 mins to read
What is IVR and How It Helps Small Business
IVR technology enhances contact center efficiency by automating call routing and improving customer interactions, resulting in better service outcomes.
September 12, 2023
8 mins to read
Business interest Financial Services
Benefits of Interactive Voice Response (IVR)
Customers expect quick and accurate service from the brands they do business with. Learn how IVR can help you achieve this objective and the mistakes to avoid.
June 28, 2023
6 mins to read
12 Things You Can Do With a VoIP Phone System
A VoIP phone can do so many things for your organization that a full list might be endless. Discover at least 12 ways a VoIP system can enhance your operations.
June 12, 2023
6 mins to read
Business interest Compliance Financial Services Security
Double Recognition for Intermedia COO McCormick
Learn why retention-based archiving with Intermedia Archiving offers businesses better data management and compliance compared to simple data storage solutions.
April 14, 2023
3 mins to read
Intermedia Archiving: Enhance Productivity
Intermedia Unite Archiving enhances business communication security, boosts productivity, and creates a more informed and connected organization.
April 3, 2023
3 mins to read
The 1-2-3 Guide to Retail Phone Systems
Retail companies depend on positive customer interactions to succeed. Discover how online retail phone systems can enhance customer service and productivity.
March 24, 2023
5 mins to read
Contact Center Logistics & Transportation Unified Communications
Cloud Business Phone Keeps Small Biz Connected
Intermedia’s omnichannel Contact Center gave H&M’s warehousing customer support team a better, more informed, and responsive way to deliver vital customer care.
June 24, 2022
5 mins to read
4 Things in a Legal Services UCaaS Provider
Law firms have to be conscientious when choosing cloud communications tools. Here’s a checklist of what to look for in a legal services UCaaS provider.
January 13, 2022
5 mins to read