Our Newest Posts
Top Communication Tools for Small Businesses
Explore the top communication tools for small businesses and how Intermedia’s unified communications software can enhance productivity and collaboration.
October 15, 2024
11 mins to read
How to Improve Workflow Efficiency in Your Organization
Discover how to boost workflow efficiency in the workplace using unified communications software. Learn benefits, key features, and practical steps.
October 10, 2024
11 mins to read
Communication Solutions for Small Businesses
Small businesses should use efficient communication solutions for the best chances of success. Learn more from Intermedia.
October 8, 2024
7 mins to read
Channels of Communication in the Workplace
Effective workplace communication channels can help your business and employees thrive. Learn more from Intermedia.
October 3, 2024
8 mins to read
8 First Call Resolution Tips: Smart Ways To Improve Your FCR
Use proven first call resolution tips to speed issue resolution, enhance customer satisfaction, and boost your company’s reputation and loyalty.
September 19, 2024
5 mins to read
Security Unified Communications
Secure Unified Communications Essentials: 4 Threats To Watch For
Secure unified communications are essential to keep your business running smoothly. Discover four of the top security threats and how Intermedia combats them.
September 19, 2024
5 mins to read
The Benefits of Having A Data Archiving Strategy
Data archiving strategies are useful to businesses that want to save money, build consumer trust, and keep data secure and accessible.
September 10, 2024
6 mins to read
Should You Delete or Archive Customer Data?
How can the difference between deleting and archiving data impact your business? Intermedia will help you protect your customers and comply with the law.
September 5, 2024
7 mins to read
What is a VOIP Phone & How Does It Work
Discover the magic of VoIP phones compared to traditional phone systems. Understand the technology, its benefits, and how to get a VoIP number with Intermedia.
September 4, 2024
16 mins to read
5 Reasons Why Archiving Emails is Important
Discover the top 5 reasons why archiving emails is important for long-term business success
September 3, 2024
5 mins to read
The 3 Best Practices for Seamless Communication
Learn how to implement seamless communication strategies in daily operations to increase efficiency, improve customer service, and streamline your business.
August 29, 2024
6 mins to read
What Does AHT Mean? A Guide to Average Handling Time
AHT is a key metric for contact center success. What does AHT mean, and how can you improve it? Learn the answers in this guide on average handling time.
August 28, 2024
5 mins to read