Intermedia Cloud Communications Blog

Unified Communications

A Guide to VoIP & Unified Communications

Discover how VoIP Unified Communications can streamline collaboration, boost productivity, and enhance flexibility for businesses of all sizes.

5 mins to read

View post: A Guide to VoIP & Unified Communications

Our Newest Posts

View post: Conversational AI in Healthcare: Revolutionizing Patient Communication

Conversational AI in Healthcare: Revolutionizing Patient Communication

Discover how conversational AI is transforming patient communication in healthcare. Learn how Intermedia’s HIPAA-compliant solutions support AI-driven engagement.

November 3, 2025

9 mins to read

View post: How to Improve Average Speed of Answer (ASA) in Your Contact Center

How to Improve Average Speed of Answer (ASA) in Your Contact Center

Learn how to improve ASA in your contact center with strategies that reduce wait times, boost efficiency, and create a better customer experience.

October 31, 2025

6 mins to read

View post: Healthcare Contact Center Best Practices to Improve Patient Experience and Efficiency

Healthcare Contact Center Best Practices to Improve Patient Experience and Efficiency

Explore best practices to optimize your healthcare contact center. Learn how Intermedia’s HIPAA-compliant communications platform improves patient experience and compliance.

October 29, 2025

9 mins to read

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Smarter Customer Engagement from Wherever

Learn more about our highly reliable, secure, and full- featured solution that can be up and running in days, not months.

Smarter Customer Engagement from Wherever

Industry Insights

View post: Enhancing Healthcare with EHR Integrations

Enhancing Healthcare with EHR Integrations

Intermedia Healthcare Solutions boosts patient care and communication with key EHR integrations within its Intelligent Contact Center platform.

3 mins to read