Our Newest Posts
The Benefits of Having A Data Archiving Strategy
Data archiving strategies are useful to businesses that want to save money, build consumer trust, and keep data secure and accessible.
September 10, 2024
6 mins to read
Microsoft 365 Service Providers Unified Communications
SP Opportunities on Microsoft Teams Marketplace
Discover how SPs can leverage the Teams marketplace to widen their reach, integrate services, enhance the user experience, and drive business growth.
September 6, 2024
6 mins to read
What is a VOIP Phone & How Does It Work
Discover the magic of VoIP phones compared to traditional phone systems. Understand the technology, its benefits, and how to get a VoIP number with Intermedia.
September 4, 2024
16 mins to read
5 Reasons Why Archiving Emails is Important
Discover the top 5 reasons why archiving emails is important for long-term business success
September 3, 2024
5 mins to read
Contact Center Service Providers
The Economics of Cloud Migration for Service Providers
Learn why cloud migration is the best option for service providers looking to drive cost savings, innovation, and exceptional UC experiences for their end users.
August 30, 2024
6 mins to read
The 3 Best Practices for Seamless Communication
Learn how to implement seamless communication strategies in daily operations to increase efficiency, improve customer service, and streamline your business.
August 29, 2024
6 mins to read
What Does AHT Mean? A Guide to Average Handling Time
AHT is a key metric for contact center success. What does AHT mean, and how can you improve it? Learn the answers in this guide on average handling time.
August 28, 2024
5 mins to read
What to Look for in a Business Communication Solution
Discover the essential and advanced features you should consider when choosing a business communication solution for your team.
August 27, 2024
5 mins to read
How to Improve Microsoft Teams with Phone Integrations
Learn how Microsoft Teams phone integration can boost the value you get from using Teams by driving higher productivity, better collaboration, seamless workflows and more.
August 23, 2024
6 mins to read
How Any Practice Can Utilize Mobile Technology in Healthcare
How Any Practice Can Utilize Mobile Technology in Healthcare
August 22, 2024
5 mins to read
5 Examples of Unified Communications for Businesses
See helpful examples of unified communications in action to learn how UCaaS can improve your organization’s customer interactions and internal collaboration.
August 20, 2024
5 mins to read
What is an Intelligent Contact Center?
: Intermedia describes what an intelligent contact center is. How much could your business benefit from omnichannel customer service?
August 16, 2024
5 mins to read