Our Newest Posts
What is Microsoft Copilot? A Guide to Microsoft’s AI Assistant
Discover what Copilot for Microsoft 365 is, how it works, and how it can boost productivity across your organization.
May 9, 2025
5 mins to read
Contact Center Solutions: Updated 2025 Guide
Modern contact center solutions do so much more than traditional call centers and continue to add exciting features. Find out more in this updated guide.
May 7, 2025
5 mins to read
How AI is Shaping Enterprise Business Communication
Artificial intelligence (AI) is reshaping enterprise communication, offering new ways to connect, collaborate, and serve customers effectively. As companies integrate AI into their […]
May 6, 2025
5 mins to read
4 Key Takeaways from CCA 2025
Attending the recent Cloud Communications Alliance (CCA) 2025 event in St Petersburg, Florida was an eye-opening experience. Across presentations, panels, and conversations, a few […]
May 5, 2025
3 mins to read
Moving to the Cloud Unified Communications
Do Businesses Use Desk Phones in 2025?
Despite the popularity of mobile devices, many companies still provide a desk phone for each worker. Learn why desk phones are still useful in the digital era.
May 2, 2025
6 mins to read
Understanding Call Center Automation with AI
Explore how AI is transforming call center operations by enhancing efficiency and personalizing customer interactions with our guide on call center automation AI.
April 30, 2025
5 mins to read
Best Business Email Service Features 2025
Email remains a top method of business communication, but you need essential capabilities to get the most from it. Learn key features of the best email service.
April 28, 2025
6 mins to read
4 of the Top Unified Communications Trends for 2025
Find out the top unified communications trends for 2025. See how they can help your company improve its customer interactions and internal collaboration.
April 25, 2025
5 mins to read
11 Reasons Why Microsoft 365 is Worth It For Your Business
Wondering “Why do I need Microsoft 365?” Discover 11 reasons it’s a smart move for your business.
April 23, 2025
5 mins to read
Why Intermedia’s Service Provider Program Puts SPs in the UC/CC Game
Service Providers need better, more full-featured UC and CC offerings that they can brand as their own and the right vendor to provide them.
April 22, 2025
4 mins to read
How to Send a Secure Email Using Your Email Service Provider
Learn how to send secure email using your email service provider with practical steps and essential security features to protect sensitive information.
April 21, 2025
6 mins to read
Cost of Modern Business Phone Systems
Learn about mobile VoIP costs, factors influencing pricing, and how to select the best VoIP plan to save your business money without sacrificing quality.
April 18, 2025
5 mins to read