Our Newest Posts
5 Examples of Unified Communications for Businesses
See helpful examples of unified communications in action to learn how UCaaS can improve your organization’s customer interactions and internal collaboration.
August 20, 2024
5 mins to read
What is an Intelligent Contact Center?
: Intermedia describes what an intelligent contact center is. How much could your business benefit from omnichannel customer service?
August 16, 2024
5 mins to read
4 of the Top Unified Communications Trends for 2024
: Find out the top unified communications trends for 2024. See how they can help your company improve its customer interactions and internal collaboration.
August 15, 2024
5 mins to read
How a Unified Communications Strategy Serves Your Business
Discover how a unified communications strategy makes your business more cost-efficient, agile, and collaborative. Plus, find out how Intermedia makes it happen.
August 13, 2024
5 mins to read
Contact Center AI: What Is It, and What Are Its Benefits?
Contact center AI is one of the fastest-growing uses of artificial intelligence in business. Find out what makes it distinct and what its primary benefits are.
August 9, 2024
5 mins to read
AI Genuity in the Human Resources Industry
Discover various perspectives and insights of AI from different departments with Intermedia.
August 8, 2024
4 mins to read
Moving to the Cloud Service Providers
Branding Strategy for Unified Communications: To Brand or Not to Brand
As service providers evaluate their move away from legacy PBX/Unified Communications (UC) platforms to cloud UC, one of the decisions they encounter early on is their branding strategy.
August 7, 2024
3 mins to read
Secure Unified Communications Essentials: 4 Threats To Watch For
Secure unified communications are essential to keep your business running smoothly. Discover four of the top security threats and how Intermedia combats them.
August 1, 2024
5 mins to read
Exploring AI’s Impact on Enhancing Security
Discover various perspectives and insights of AI from different departments with Intermedia.
July 30, 2024
4 mins to read
HIPAA-Compliant VoIP for Healthcare: What It Is and Essential Requirements
Find out how HIPAA-compliant VoIP for healthcare services protects sensitive data, streamlines internal collaboration, and makes patient communication easier.
July 26, 2024
5 mins to read
A Guide to Conversational Intelligence AI
Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.
July 25, 2024
5 mins to read
Why Use Secure Email Archiving
By securely archiving your email, you are able reap many benefits that will improve your business operations and enable efficient scaling.
July 24, 2024
4 mins to read