Our Newest Posts
Contact Center Employees Retail
Retail Call Center Best Practices
Learn the best practices for call center retail success—boost customer satisfaction, streamline communication, and support in-store and online sales.
June 30, 2025
6 mins to read
AI Contact Center Employees Financial Services
Financial Services Customer Experience Trends 2025
Explore the top customer experience trends shaping financial services in 2025, from AI-driven personalization to omnichannel engagement and trust-based innovation.
June 25, 2025
6 mins to read
Intermedia Earns Great Place to Work® Certification for the 4th Year – And Named One of Fortune’s Best Workplaces in the Bay Area!
We’re proud to share that Intermedia has once again been certified as a Great Place to Work® – marking our fourth year in a row earning that recognition. We’re also excited to be […]
June 23, 2025
3 mins to read
Employees Unified Communications
Consolidating Internal Business Communication Tools
Explore the benefits of consolidating communication tools to streamline operations and enhance collaboration.
February 14, 2025
6 mins to read
Employees Unified Communications
How to Build a Successful Internal Communications Plan
Explore how to create a successful internal communications plan using clear objectives and Intermedia’s cloud solutions for improved productivity.
February 6, 2025
4 mins to read
What is Workforce Engagement Management (WEM)?
Discover the key components and benefits of Workforce Engagement Management (WEM) to enhance employee performance, satisfaction, and business success.
November 5, 2024
5 mins to read
Embracing World AI Day: Shaping the Future with Intelligent Innovation
Discover various perspectives and insights of AI from different departments with Intermedia.
July 16, 2024
4 mins to read
Honoring Women’s Leadership and Progress
Welcome to the second installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate International Women’s Month! Today, we’re honored to sit […]
March 29, 2024
4 mins to read
Celebrating Women’s Leadership and Growth
Welcome to the first installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate not just International Women’s Day, but International […]
March 8, 2024
6 mins to read
Cultivating Daily Team Appreciation
At Intermedia, we believe that our people are our greatest asset, and fostering a culture of appreciation is ingrained in our DNA. As we commemorate Employee Appreciation Day, we reaffirm […]
March 1, 2024
2 mins to read
Boost Teamwork in SMBs with Remote Employees
Be proactive to keep your remote employees engaged. Here are four virtual ways to boost teamwork that you can try.
September 6, 2021
5 mins to read
Optimize Remote Worker Productivity
Remote working is not the future but the new normal. Before the Covid-19 outbreak, 50% of the country’s population already worked online. Now with things taking on a new curve, this percentage is even higher. In a perfect world, this paradigm shift would be much-welcomed. But the truth is very few businesses were ready.
February 25, 2021
4 mins to read