Our Newest Posts
How To Choose the Best Contact Center Platform
An excellent contact center platform helps you manage your inbound and outbound calls with ease. Find out how to pick the best service for your organization.
May 18, 2023
6 mins to read
Business interest Contact Center
Enhancing Healthcare with EHR Integrations
Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […]
May 17, 2023
3 mins to read
Top IVR Solutions to End Customer Service Woes
Excellent service can decide whether a customer stays loyal to your brand or goes somewhere else. Learn how IVR solutions can eliminate customer service woes.
May 16, 2023
5 mins to read
Business interest Services Unified Communications
Does Your Business Need Cloud Phone Services?
Learn why cloud phone services offer clear and reliable communications that help businesses facilitate internal collaboration and improve customer service.
May 9, 2023
6 mins to read
Partners Unified Communications
3 ROI-Driven White Label VoIP Reseller Programs
The best white-label VoIP reseller programs allow managed service providers to offer an excellent hosted phone service. Discover the top three available.
May 8, 2023
5 mins to read
Contact Center Unified Communications
What Complete Contact Center Solutions Look Like
Fulfilling customer needs requires effective contact center solutions. What comprises a complete software system? Discover the necessary features.
May 5, 2023
6 mins to read
Contact Center Unified Communications
Guide to Cloud-Based Phone Services
UCaaS enables you to offer your customers a reliable, feature-rich communications platform that can be the mainstay of flexible hybrid and remote offices, today and in the future.
May 4, 2023
6 mins to read
Why Businesses Switch to Cloud Phone Systems
While traditional on-premises business phone systems may have been the norm in the past, cloud-based VoIP systems offer greater flexibility, cost-effectiveness, and advanced features that can benefit businesses of all sizes.
April 27, 2023
2 mins to read
AI Powers Intermedia’s Communications
A cloud business phone system provides employees with the flexibility and mobility they need to be productive, while also allowing them to collaborate and communicate with their colleagues in real-time.
April 25, 2023
4 mins to read
What Is a Contact Center?
Customer support is as valuable as the products or services you sell. Discover how a contact center can make a positive difference for your organization.
April 19, 2023
5 mins to read
Archiving Business interest Compliance Financial Services Security
Double Recognition for Intermedia COO McCormick
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […]
April 14, 2023
3 mins to read
Business interest Unified Communications
The Definitive Guide to Online Phone Service
Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.
April 11, 2023
5 mins to read