Services

Intermedia's suite of cloud business applications integrates the essential IT tools that companies need to do business, including email, voice, file backup and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving – all delivered by a single provider and integrated into one control panel.

Our Newest Posts

View post: Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019

Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American market. Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, Dialpad, 8×8, Verizon, and Comcast.

September 11, 2019

4 mins to read

View post: Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection

Protect your business and increase employee productivity with new Intermedia Unite® Spam Caller Protection

Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers.

July 18, 2019

4 mins to read

View post: Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!

The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make it easier to use and make it more powerful than ever before.

June 25, 2019

2 mins to read

View post: Add More Value with the Intermedia Unite™ Envision Partner Dashboard

Add More Value with the Intermedia Unite™ Envision Partner Dashboard

When Unite senses any type of problem – it notifies you, according to YOUR specifications. Simply decide which types of events you want to be notified of (negative trends or the number of poor connections.) Then, decide who should be notified.

May 2, 2019

2 mins to read

View post: Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool

Onboard Users Even Faster with Our All-New Intermedia Unite User Import Tool

In order to help our partners and customers to have a better onboarding experience, we’ve developed an all-new, faster and more efficient method of importing users into Intermedia Unite

April 16, 2019

1 min to read

View post: Introducing Receptionist View for Intermedia Unite™—the must have tool for today’s receptionist, administrative assistant, and business operator

Introducing Receptionist View for Intermedia Unite™—the must have tool for today’s receptionist, administrative assistant, and business operator

With a few simple clicks, receptionist, administrative assistants and business operators can now provide the best-in-class experience your customers and your organization deserve.

March 28, 2019

1 min to read

View post: VoIP Scout + QoS Dashboard: An Awesome Set of Tools!!

VoIP Scout + QoS Dashboard: An Awesome Set of Tools!!

Taken together, VoIP Scout and the QoS Dashboard help give administrators excellent insight into which specific actions to take with their network, before and after installation of the Unite service.

February 15, 2019

3 mins to read

View post: 99.999% Uptime vs. 99.9% Uptime: The Difference Two Extra “Nines” Make

99.999% Uptime vs. 99.9% Uptime: The Difference Two Extra “Nines” Make

There’s a big difference between 99.999% cloud uptime and 99.9% uptime. Find out why five nines are so important when comparing cloud service providers.

January 28, 2019

5 mins to read