Our Newest Posts
Why Businesses Switch to Cloud Phone Systems
While traditional on-premises business phone systems may have been the norm in the past, cloud-based VoIP systems offer greater flexibility, cost-effectiveness, and advanced features that can benefit businesses of all sizes.
April 27, 2023
2 mins to read
AI Powers Intermedia’s Communications
A cloud business phone system provides employees with the flexibility and mobility they need to be productive, while also allowing them to collaborate and communicate with their colleagues in real-time.
April 25, 2023
4 mins to read
Introducing Company Messaging for Customers
Company Messaging adds SMS and MMS texting capabilities to Intermedia Unite®, enabling businesses to engage customers with richer, faster mobile communications.
April 20, 2023
2 mins to read
Contact Center Customer Experience
What Is a Contact Center?
Customer support is as valuable as the products or services you sell. Discover how a contact center can make a positive difference for your organization.
April 19, 2023
5 mins to read
Cloud Communications + AI Benefits
AI-powered communication features can ease the burden on small teams by automating routine tasks and improving customer engagement efficiency.
April 17, 2023
2 mins to read
AI Guardian: Protect Against Email Attacks
Email is vital for business but vulnerable to cyberattacks. Learn why traditional security falls short and how to better protect your email communications.
April 13, 2023
3 mins to read
Evolution of Cloud-Based Call Centers
Cloud-based call center solutions reduce training time, lower complaints, and solve tech challenges to improve overall customer service performance.
April 12, 2023
6 mins to read
Business interest Unified Communications
The Definitive Guide to Online Phone Service
Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.
April 11, 2023
5 mins to read
AI and Cloud Communications: Boosting Employee Productivity
The combination of AI and cloud communications is revolutionizing business workflows, enabling smarter, faster, and more efficient communication strategies.
April 10, 2023
3 mins to read
Understanding AI Call Analytics
AI technology frees employees from repetitive tasks, allowing them to focus on higher-value work that enhances overall customer experience and satisfaction.
April 7, 2023
5 mins to read
Business interest Unified Communications
5 Cloud Platform Features Every Business Needs
Operating communications in the cloud has become an essential component for many companies. Learn about the cloud platform features every business needs.
April 4, 2023
5 mins to read
Business interest Services Unified Communications
The No-BS Guide to Choosing a UCaaS Vendor
Working with a UCaaS vendor allows you to add a popular and profitable commodity to your resale options. Learn what features make a vendor the ideal partner.
March 31, 2023
5 mins to read