Contact center AI is one of the fastest-growing uses of artificial intelligence in business. Find out what makes it distinct and what its primary benefits are.
August 9, 2024
5 mins to read
Discover various perspectives and insights of AI from different departments with Intermedia.
August 8, 2024
4 mins to read
Discover various perspectives and insights of AI from different departments with Intermedia.
August 6, 2024
3 mins to read
Discover various perspectives and insights of AI from different departments with Intermedia.
July 30, 2024
4 mins to read
Conversational intelligence AI takes the value you get from conversational AI to another level. Find out the difference between the two and how they correlate.
July 25, 2024
5 mins to read
Discover various perspectives and insights of AI from different departments with Intermedia.
July 16, 2024
4 mins to read
As artificial intelligence becomes more powerful and conversational, the number of people who “hate talking to a machine” is gradually shrinking. In fact, 73% of consumers expect […]
May 15, 2024
5 mins to read
In today’s fast-paced world, businesses are always on the lookout for tools and solutions that can make work more efficient, productive, and high performing. Recognizing the […]
December 5, 2023
2 mins to read
In a world where the business landscape moves at lightning speed, staying ahead of the curve is not just a goal but a necessity. At Intermedia, we have built our reputation on being pioneers […]
July 11, 2023
3 mins to read
As a business owner or decision maker, you understand the importance of running an efficient, productive, and profitable operation, with happy employees and customers at the forefront of […]
April 26, 2023
2 mins to read
As a small or medium-sized business owner or decision maker, you know that effective communication with your customers is critical for success. However, keeping up with the demands of modern […]
April 17, 2023
2 mins to read
Artificial Intelligence (AI) and cloud communications are two exciting technologies that are revolutionizing the way we communicate and do business. Together, they have the potential to […]
April 10, 2023
3 mins to read