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Our Newest Posts

View post: Mortgage Co. Serves Clients Better with Cloud

Mortgage Co. Serves Clients Better with Cloud

Discover how Intermedia’s AI solution enhances customer service, helping businesses provide personalized, efficient support and boost customer retention.

April 26, 2023

2 mins to read

View post: AI Powers Intermedia’s Communications

AI Powers Intermedia’s Communications

A cloud business phone system provides employees with the flexibility and mobility they need to be productive, while also allowing them to collaborate and communicate with their colleagues in real-time.

April 25, 2023

4 mins to read

View post: 5 Cloud Communication Myths Debunked

5 Cloud Communication Myths Debunked

Cloud-based communication and collaboration tools such as business phone systems, video conferencing, chat, and file sharing empower teams to stay connected and productive wherever they are. […]

April 24, 2023

6 mins to read

View post: Introducing Company Messaging for Customers

Introducing Company Messaging for Customers

Company Messaging adds SMS and MMS texting capabilities to Intermedia Unite®, enabling businesses to engage customers with richer, faster mobile communications.

April 20, 2023

2 mins to read

View post: What Is a Contact Center?

What Is a Contact Center?

Customer support is as valuable as the products or services you sell. Discover how a contact center can make a positive difference for your organization.

April 19, 2023

5 mins to read

View post: Cloud Communications + AI Benefits

Cloud Communications + AI Benefits

AI-powered communication features can ease the burden on small teams by automating routine tasks and improving customer engagement efficiency.

April 17, 2023

2 mins to read

View post: Double Recognition for Intermedia COO McCormick

Double Recognition for Intermedia COO McCormick

Learn why retention-based archiving with Intermedia Archiving offers businesses better data management and compliance compared to simple data storage solutions.

April 14, 2023

3 mins to read

View post: AI Guardian: Protect Against Email Attacks

AI Guardian: Protect Against Email Attacks

Email is vital for business but vulnerable to cyberattacks. Learn why traditional security falls short and how to better protect your email communications.

April 13, 2023

3 mins to read

View post: Evolution of Cloud-Based Call Centers

Evolution of Cloud-Based Call Centers

Cloud-based call center solutions reduce training time, lower complaints, and solve tech challenges to improve overall customer service performance.

April 12, 2023

6 mins to read

View post: The Definitive Guide to Online Phone Service

The Definitive Guide to Online Phone Service

Many businesses believe that online phone service is now a necessity. Learn how unifying communications in a software service can benefit your organization.

April 11, 2023

5 mins to read

View post: AI and Cloud Communications: Boosting Employee Productivity

AI and Cloud Communications: Boosting Employee Productivity

The combination of AI and cloud communications is revolutionizing business workflows, enabling smarter, faster, and more efficient communication strategies.

April 10, 2023

3 mins to read

View post: The Comprehensive Guide to White-Label Support

The Comprehensive Guide to White-Label Support

As your software or cloud service business grows, you need to be ready to assist your clients with any challenges. Learn how white-label support can help.

April 8, 2023

5 mins to read