Our Newest Posts
The Newest Webinar Platform Features
Webinars are the communication and engagement tool of the future. To communicate effectively, you’ll need to use the latest webinar platform features available.
February 3, 2021
5 mins to read
What Is SIP Trunking?
Internet-based phone systems hold a huge advantage over traditional phones. They enable businesses to save money, scale faster, and they help to streamline communications. One of the most popular modern phone solutions for business is SIP trunking (sessions initiation protocol).
February 2, 2021
4 mins to read
How to Implement Video Conferencing Right Now
Video conferencing platforms have become a necessity for modern workers in 2020. With remote work and distributed teams, getting together looks a little different. However, many organizations are unsure of how to implement video conferencing. They think it will be too complicated and costly. Or, they have concerns that employees won’t adopt it. Those are all common arguments against video conferencing. Luckily, they aren’t true.
February 1, 2021
4 mins to read
Phone Systems and Business Continuity
Up-to-date phone systems and business continuity go hand in hand. While phone systems may seem like a communication tool of the past, they’re still an essential part of business growth. With 65 percent of customers preferring to contact a business via a phone call, your business shouldn’t phase out this form of communication just yet.
January 28, 2021
4 mins to read
Enable Collaboration with Video Conferencing
Collaborating in a virtual environment shouldn’t be hard or require technical aptitude. In a word, it should be simple. After all, technology should help you work smarter, not harder. In the last year, how we work has changed dramatically, but collaboration remains a pillar of any successful team. Collaboration and videoconferencing make a perfect pair.
January 25, 2021
4 mins to read
Capitalize on UCaaS Customer Demand
UCaaS resellers are seeing an explosion in the UCaaS market. As a UCaaS reseller, here’s how you can capitalize on the growing demand for UCaaS solutions.
January 21, 2021
4 mins to read
Worried About Data Breaches? Encrypt Emails
Email continues to be the dominant form of business communication, yet many companies still send unencrypted emails. Nearly two-thirds of organizations that fall victim to a data breach hadn’t encrypted their data. When messages are relayed in clear text, hackers can intercept the information and steal or corrupt the data. Fortunately, there is a solution that allows employees to send and receive customer information, financial data, sensitive business files, and any other information you don’t want falling into the wrong hands. If you want to avoid data breaches, encrypt emails.
January 20, 2021
5 mins to read
New Normal of Work in 2021
2021 is weeks away, and with it comes the hope of normalcy. As we’ve all learned, normal was a relative term, so now, we’re all saying the new normal. In the new year, there are many possibilities about what the workplace will look like, or if there will even be traditional workplaces anymore.
January 19, 2021
5 mins to read
Unified Communications Reshaping Workforce
With unified communications (UC), remote teams can stay connected from anywhere. UC technology puts all business communication tools in one place, streamlining work communication and collaboration. In 2020, organizations turned to technology to help them function while employees worked from home in larger numbers than ever. One of the most widely adopted tools has been UC, and specifically, UC as a service.
January 18, 2021
4 mins to read
Exchange Email Environment: Tips for Security
Exchange email is an essential tool for any business. By leveraging the cloud, organizations no longer have to house email servers on-premises, lowering costs and improving accessibility. While many Exchange environments offer the same features and functionality, they don’t all have the same security.
January 14, 2021
4 mins to read
Contact Center Omnichannel Strategy
Companies that execute a flawless omnichannel strategy are able to give customers what they want – consistent, personalized experiences. People don’t want to repeat themselves every time they talk to a representative, and they want fast resolutions to issues via their channel of choice.
January 13, 2021
4 mins to read
Healthcare Email Encryption Best Practices
Healthcare email security is a mandate of HIPAA. Every healthcare entity should review these important healthcare email encryption best practices.
January 12, 2021
4 mins to read