Our Newest Posts
Intermedia Contact Center Certifies for MS Team
A company’s phone system is integral to every aspect of its work. But without reliable technology that can easily adapt to the changing needs of a business, systems become outdated and frustrations, and costs, mount. So, what happens when a business meets this challenge?
May 19, 2021
5 mins to read
AI Interaction Summary Enhances Efficiency
Introducing the Intermedia Business Innovators series – where Intermedia honors business and civic leaders who are improving customer care, employee engagement, and operations through […]
May 12, 2021
5 mins to read
Partners Unified Communications
VoIP Installation with the Right Partner
Making the switch to VoIP for business communications can lead to several advantages. However, you’ll want to know what to expect. What does the VoIP installation process look like? How long will it take to get set up, and what type of disruption will your employees and customers face?
May 11, 2021
5 mins to read
Should You Become a Cloud PBX Phone Reseller?
More and more businesses are switching to hosted PBX phone services because of the enhanced reliability, flexibility, and cost benefits. Moving to a cloud-based phone system is also a […]
May 4, 2021
5 mins to read
Financial Services Real Estate
Real Estate Business Modernized by Cloud Phone
Many organizations are going through a digital transformation in the search for greater operational efficiencies, higher levels of customer care, and increased mobility. For more and more companies, this includes the decommissioning of on-premises business phone systems.
May 4, 2021
4 mins to read
Types of UCaaS Architectures Explained
A UCaaS (Unified Communications as a Service) platform serves as a centralized application for all your communication tools. Deploying such a solution can deliver many benefits for businesses, including greater productivity, reduced costs, and easier collaboration. If you’re considering such a system, you’ll also want to know about the different types of UCaaS architecture—single, multi, and hybrid.
April 27, 2021
5 mins to read
7 Ways to Promote Your Webinar
Putting on a webinar is an excellent way to engage your audience, especially if you’re marketing for a B2B brand. Even before the pandemic normalized digital experiences, 73 percent of […]
April 20, 2021
5 mins to read
Cloud Communications Tips for First Time Users
A new user base experienced cloud communications for the first time when companies had to create virtual work environments. This rapid adoption of cloud technologies was a necessity to keep business moving during the pandemic. Those new cloud adoptees and many that will follow, as digital transformation accelerates, likely have questions and concerns about the technology. To support first-timers, we’ve put together some critical cloud communication tips.
April 15, 2021
5 mins to read
ImageNet Adds Intermedia UCaaS to Portfolio
One business with an admirable story to tell is Royal Upholstery. They’ve been around since 1957 and are a multi-generational, family-owned company located in Spokane, Washington. Royal Upholstery specialize in supplying upholstery products, serving the Pacific Northwest and other nearby regions. When COVID hit, the company had to make some big decisions.
April 14, 2021
5 mins to read
New to the Cloud? Here’s What You Need to Know
Is your business new to the cloud? You’re not alone. The cloud market has been increasing quickly over the past few years as businesses of all sizes – from SMBs and bootstrapped startups to global enterprises – have turned to cloud computing to solve problems, drive efficiencies, and stay competitive.
April 6, 2021
6 mins to read
What Is a PBX Cloud Phone System?
Modern businesses thrive when they master communications. To do this, they need the right technology. Traditional legacy phone systems are restrictive and limited, but moving phone communications to the cloud enables mobility and flexibility. If you’re considering upgrading your phone system, you’ll want to know about a PBX cloud phone system.
March 31, 2021
5 mins to read
Advantages of Enterprise Email OWA
Email is a core channel for business communications, and it’s something most of us couldn’t function without. We’re accustomed to it – a 2019 Adobe study found that US adults spend at least three hours a day checking work email and two hours a day checking personal email. Email is convenient. And, with cloud-based solutions, it’s always accessible from any device. With Outlook Web Access (OWA), Microsoft’s web-based email client, users gain all the benefits of a full-featured email client plus the advantages of the cloud. Let’s take a deeper look at why using a web-based solution can benefit your business and the unique advantages of enterprise-grade email with OWA as a part of Microsoft Office 365.
March 29, 2021
5 mins to read