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Business Communications Contact Center Customer Experience
Choosing the Best Contact Center Software
Being able to give your customers a seamless experience when they reach out to your business is a huge competitive advantage. With the right contact center software, you have the power to create efficient interactions, meaningful insights, productive teams, and an overall superior customer experience.
December 18, 2019
4 mins to read
The ROI of Cloud-Based Phone Systems
Understand the ROI of cloud-based phone systems and how they can reduce costs, improve productivity, and support your business growth. Learn more.
December 17, 2019
4 mins to read
4 Reasons Cloud Storage Optimizes Business
For fledgling startups and international enterprise-level organizations alike, cloud storage offers key business advantages.
December 16, 2019
4 mins to read
Business Phone Service Moving to the Cloud
Why VoIP Solutions Work Best for Remote Teams
Discover why VoIP solutions are transforming business communications with cost savings, scalability, and advanced features for any size company.
December 12, 2019
4 mins to read
Why Webinars Are Essential Marketing Tools
With an unmatched ability to engage potential customers, a good webinar platform is a most effective tools in any marketer’s tool kit.
December 11, 2019
4 mins to read
Why Should You Archive Your Email?
Although every business relies on email, many organizations don’t have a plan in place to safeguard the information that is communicated via email.
November 13, 2019
4 mins to read
7 Benefits of Video Conferencing
The benefits of video conferencing today are too big to ignore. The 2019 Impact of Video Report revealed that 78% of business professionals are already using video conferencing for meetings, and the market for this technology is predicted to hit $4.48 billion by 2023.
November 7, 2019
4 mins to read
Protect Against Robocalls
Though many safeguards have been put in place to keep email spam away, robocalls are becoming more prevalent than ever; some would call it an epidemic.
November 5, 2019
5 mins to read
Business interest Compliance Security Services
Cloud Backup vs. Storage vs. Synching
The Cloud offers too many pros to businesses and enterprises not to use it. But, the reality is that making the digital leap to cloud solutions can get a little messy.
October 22, 2019
5 mins to read
Business Communications Business interest Customer Experience Moving to the Cloud Services Unified Communications
Why Your Contact Center Should Be Cloud-Based
Many believe upfront CapEx beats cloud fees, but total costs show cloud services save money over time while offering greater value and flexibility.
October 21, 2019
5 mins to read
Jenne, Inc. Named New Distributor
Jenne’s well known personalized service, high level of responsiveness, and flexibility in how they support partners in the growth and development of their businesses is synonymous with Intermedia’s deep commitment to the partner community.
September 17, 2019
3 mins to read
Revolutionize CX with Advanced Integrations
Ranked highly as both an Innovation and Growth Leader, Intermedia scored in the top 5 overall, beating out the likes of Vonage, 8×8, Verizon, and Comcast.
September 11, 2019
3 mins to read